Senior Account Manager

Loopio

. Own the commercial relationship for a portfolio of existing Mid-Market and Enterprise accounts .

Posted 9/24/2026full-timeRemote • CanadaSenior💰 CA$133,000 - CA$160,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing strategic account relationships, driving business outcomes, and leveraging data insights to identify growth opportunities. Proficient in negotiation, communication, and collaboration across cross-functional teams to achieve account expansion and customer engagement.

Highest-signal resume keywords

Strategic Account ManagementB2B SaaS ExperienceContract NegotiationData AnalysisCustomer Relationship Building

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Opportunity DevelopmentComplex Deal Cycle ManagementAccount Engagement StrategiesMarket ResearchSalesforce Proficiency

Soft Skills

Effective CommunicationOrganizational SkillsStrategic ThinkingTeam CollaborationPresentation Skills

Tools & Technologies

Sales Tech StackCustomer Health DataEmail TemplatesMeeting Frameworks

Industry Keywords

Mid-Market AccountsEnterprise AccountsGlobal BanksFortune 500Customer Success

About the role

Key responsibilities & impact

Own the commercial relationship for a portfolio of existing Mid-Market and Enterprise accounts
Lead renewal negotiations and expansion opportunities
Build customer relationships through email, phone, video, and in-person meetings
Map customer organizations and develop account engagement strategies
Partner with Customer Success Managers on adoption, pricing, renewals, and expansion
Negotiate contract terms and pricing
Respond to subscription and upgrade requests
Present expansion value to stakeholders and executives
Conduct discovery sessions and online platform demonstrations
Create playbooks, email templates, and meeting frameworks
Use customer health and product data to identify growth opportunities and risks
Develop strategies to increase engagement, growth, and advocacy
Conduct market research on consumer needs and competitor activity
Generate pipeline through prospecting and outbounding
Report and maintain monthly and quarterly forecasts
Maintain Salesforce account information and close renewals and expansions
Monitor license consumption against contractual entitlements and identify upsell opportunities
Collaborate with Product and Development, Marketing, Sales, and Customer Success teams
Present customer insights to internal teams and senior leadership
Occasionally travel for Loopio events or on-site customer meetings

Requirements

What you’ll need

3+ years of experience in a Strategic Account Executive, Account Manager, or similar role, preferably in B2B SaaS
Experience growing and maintaining relationships with named accounts, including Global Banks and Fortune 500 globally distributed organizations
Proven track record of developing sales opportunities and managing complex deal cycles
Experience embedding into key accounts to drive business outcomes supporting account expansion
Ability to develop relationships with senior leaders and C-level executives
Ability to build cross-functional relationships and work as a team player
Strong analytical ability and ability to derive insights from data and reporting
Highly organized
Highly effective communication and presentation skills
Strategic thinking and understanding of organizational goals
Experience using a dynamic sales tech stack
Must be based in the Greater Toronto Area
Must be legally authorized to work in Canada without employer sponsorship

Benefits

Comp & perks

Equity
Commission
Professional mastery allowance for learning support
Structured sales onboarding
Health and wellness benefits starting day one
MacBook laptop
Monthly phone and internet subsidy
Work-from-home budget
Flexible co-working locations in Ontario and British Columbia
Supportive remote-first culture
Townhalls, AMA sessions, and quarterly celebrations
Employee Resource Groups
Ongoing feedback and regular 1-on-1s
Opportunity to work remotely