Sales Enablement and Operations Lead

Lorikeet

. Own onboarding and training for new GTM and Forward Deployed hires .

Posted 10/31/2026full-timeRemote • Massachusetts • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in onboarding and training for GTM and Forward Deployed teams, with a strong focus on building enablement programs and managing CRM data. Proficient in analyzing sales metrics and improving processes to enhance sales effectiveness in B2B SaaS environments.

Highest-signal resume keywords

Sales Enablement Program DevelopmentCRM ManagementTraining Session FacilitationData Analysis and Process ImprovementAI Workflow Automation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Playbook DevelopmentPipeline ReportingData HygieneForecastingCompetitive PositioningVertical-Specific Sales StrategiesCall Recording AnalysisQuota SettingCompensation Plan MechanicsAI Tool Development

Soft Skills

CoachingSimplifying Complex ConceptsEnd-to-End OwnershipCollaborationCommunication

Tools & Technologies

CRM ToolsSales Sequencing ToolsCall Recording ToolsData Enrichment ToolsAI-Powered Workflows

Industry Keywords

B2B SaaSCustomer SupportCX LeadersFintechHealthcareRegulated Industries

About the role

Key responsibilities & impact

Own onboarding and training for new GTM and Forward Deployed hires
Design ramp programs for AEs, BDRs, and Forward Deployed team members
Build and maintain the sales playbook covering ICPs, personas, discovery, qualification, objections, competitive positioning, and vertical-specific plays
Convert product launches and customer wins into talk tracks, demo flows, case studies, and battlecards
Own CRM data, pipeline stages, required fields, deal hygiene, and automations
Run weekly pipeline reviews, forecasting cadence, dashboards, and sales metrics
Manage the GTM tool stack, including CRM, sequencing, call recording, and enrichment tools
Partner with the GTM Engineer to build AI-powered workflows with Claude Code
Analyze call recordings and win/loss data to identify patterns and coach reps
Feed insights back into product and marketing
Support territory planning, quota setting, and compensation plan mechanics

Requirements

What you’ll need

Understanding of sales, enablement, or operations, ideally in B2B SaaS
Experience building an enablement program from the ground up
Ability to run training sessions and build pipeline reports
Ability to improve messy data and broken processes
Ability to simplify complex, technical products for sales reps and buyers
Experience using AI to automate work; building AI tools is a bonus
Ability to own work end-to-end without an existing playbook
Experience selling into or enabling teams serving customer support/CX leaders, fintech, healthcare, or other regulated industries is nice to have

Benefits

Comp & perks

Flexible working hours
Promotions and performance recognition every six weeks
Unrestricted access to AI tools with no usage limits
AI skill development through daily use of AI
Twice-yearly company trips to Hawaii
Paid approximately two-day work trial
Diverse and inclusive workplace
Low-ego, high-trust culture
Real scope to shape the product and company
Informal, respectful recruitment process