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In-Home Sales Specialist
Lowe's Companies, Inc.. Discover customers’ needs and offer solutions through the company’s services or products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in residential construction and face-to-face sales, effectively building client relationships and providing tailored solutions. Proficient in using CRM systems to manage sales processes and maintain accurate project documentation.
Highest-signal resume keywords
Residential Construction ExperienceFace-To-Face Sales ExperienceCRM System ProficiencyClient Relationship ManagementSales Objectives Achievement
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales TechniquesProject DocumentationCustomer ServiceMeasurement CaptureProposal Preparation
Soft Skills
CommunicationRelationship BuildingProblem SolvingFlexibilityObjection Handling
Tools & Technologies
Lowe's CRM SystemsM2O
Certifications & Qualifications
Salesperson License (if required)
Industry Keywords
Home BuildingRenovationsIn-Home SalesCommission-Based SalesSafety Precautions
About the role
Key responsibilities & impact- Discover customers’ needs and offer solutions through the company’s services or products
- Become an expert in product offerings and advise clients
- Meet sales objectives
- Maintain relationships within the assigned territory through active store and regional engagement
- Provide customer service and answer customer and employee questions
- Communicate stock, special order merchandise, benefits, application, and warranty information
- Build client relationships and assess client needs
- Overcome client objections and understand project outcomes
- Capture accurate measurements, confirm product selections, review next steps, and secure follow-up commitments
- Follow up with undecided clients during promotions
- Confirm appointments 24 hours in advance
- Prepare for appointments by coordinating calls, products, and activities
- Work with general contractors and installers to quote, sell, and produce accurate jobs
- Maintain an active and updated appointment calendar
- Provide updates to the Services Territory Sales Manager during 1-1 meetings
- Deliver paperwork and project information to stores
- Maintain project folders and complete contracts, pricing worksheets, and proposal documentation according to policy
- Maintain collateral, samples, forms, and paperwork for client demonstrations
- Follow safety precautions during customer home visits and in-store work
Requirements
What you’ll need- High School or GED and 1-2 years residential construction experience (e.g., home building or renovations) OR face-to-face sales experience (alternative to experience as a Lowe's Sales Specialist)
- Valid driver’s license with reliable transportation and ability to pass MVR screen in accordance with company requirements
- If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment in this position
- 1-2 years' experience using Lowe's or other similar selling CRM systems (e.g., M2O)
- 1-2 years In-home or commission-based sales experience
- Available to work flexible hours Tuesday through Saturday
Benefits
Comp & perks- Uncapped commission
- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount