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In-Home Sales Specialist
Lowe's Companies, Inc.. Discover customers’ needs and offer solutions through Lowe’s services or products .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in product offerings and customer engagement, with a strong focus on meeting sales objectives and providing exceptional customer service. Proficient in managing client relationships and coordinating project details effectively.
Highest-signal resume keywords
Residential Construction ExperienceFace-To-Face Sales ExperienceSalesperson LicenseCRM System ExperienceCustomer Relationship Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales Objectives AchievementProject ManagementAccurate MeasurementsProposal DocumentationProduct Consultation
Soft Skills
Customer ServiceCommunicationRelationship BuildingProblem SolvingActive Listening
Tools & Technologies
CRM SystemsM2O
Certifications & Qualifications
Valid Driver's LicenseSalesperson License
Industry Keywords
Home BuildingRenovationsClient DemonstrationsSafety PrecautionsSales Promotions
About the role
Key responsibilities & impact- Discover customers’ needs and offer solutions through Lowe’s services or products
- Become an expert in product offerings and provide product information and consultation
- Meet sales objectives
- Maintain relationships within the assigned territory through active store and regional engagement
- Provide SMART customer service according to Lowe’s policies and programs
- Answer customer and employee questions and guide customers through projects
- Communicate stock, special-order merchandise, feature benefits, application, and warranty information
- Build client relationships and assess needs through qualifying questions
- Overcome client objections and understand project outcomes
- Capture accurate measurements, confirm product selections, review next steps, and secure follow-up commitments
- Follow up with undecided clients during promotions
- Confirm appointments 24 hours in advance
- Prepare for appointments by coordinating calls, products, and activities
- Work with general contractors and installers to quote, sell, and produce accurate jobs
- Keep the appointment calendar active and updated
- Provide comprehensive updates to the Services Territory Sales Manager in 1:1 meetings
- Deliver paperwork and project information to the appropriate store
- Maintain project folders and complete contracts, pricing worksheets, and proposal documentation according to policy
- Maintain collateral, samples, forms, and paperwork for client demonstrations
- Follow safety precautions in customers’ homes and Lowe’s stores
Requirements
What you’ll need- High School or GED and 1-2 years residential construction experience (e.g., home building or renovations) OR face-to-face sales experience (alternative to experience as a Lowe's Sales Specialist)
- Valid driver's license with reliable transportation and ability to pass MVR screen in accordance with company requirements
- If required by the state or local municipality, salesperson license or passing the requisite licensing exam within sixty (60) days of starting employment
- 1-2 years' experience using Lowe's or other similar selling CRM systems (e.g., M2O) (preferred)
- 1-2 years in-home or commission-based sales experience (preferred)
- Available to work flexible hours Tuesday through Saturday
- Frequent travel between customer sites
Benefits
Comp & perks- 401k with up to 4.25% match
- Discounted Employee Stock Purchase Plan (15% discount of strike price)
- Tuition-Free Education
- 10-week Maternity/Parental Leave
- 10% Associate Discount
- Health, Dental and Vision insurance
- Life and Disability insurance
- Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
- Flexible spending and health savings accounts
- 401(k) Retirement account with company match
- Employee Assistance Program with concierge, work/life services and no-cost counseling
- Education support programs, including tuition assistance and trade skills scholarships
- Business Travel Accident insurance
- Maternity and Parental leave
- Adoption assistance
- Lowe's Associate Discount and broad discount platform
- Annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards (based on eligibility)
- Learning and development opportunities