In-Home Sales Specialist

Lowe's Companies, Inc.

. Deliver SMART customer service and adhere to Lowe’s service standards .

Posted 10/9/2026full-timeWarwick • Rhode Island • United StatesJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales and customer service, with a strong ability to build relationships and meet sales targets. Proficient in project assessment, documentation, and effective communication to ensure customer satisfaction and successful project execution.

Highest-signal resume keywords

Outside Sales ExperienceConsultative Sales SkillsCustomer Relationship ManagementProject Assessment and MeasurementStrong Presentation Skills

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Target AchievementProject DocumentationAccurate MeasurementQuoting and PricingSolution-Based Selling

Soft Skills

Communication SkillsRelationship BuildingTime ManagementListening SkillsIndependent Work

Tools & Technologies

CRM SystemsMobile DevicesDigital Tools for SchedulingDocumentation Tools

Certifications & Qualifications

Salesperson LicenseFlorida Notary Commission

Industry Keywords

Customer Service StandardsIn-Home ConsultationsSales Pipeline ManagementHome Improvement ProductsSafety Protocols

About the role

Key responsibilities & impact

Deliver SMART customer service and adhere to Lowe’s service standards
Conduct in-home consultations to identify customer needs and recommend home improvement products and services
Become a subject-matter expert on product offerings and guide customers
Meet or exceed sales goals using closing skills and solution-based selling
Build client relationships through listening, qualifying questions, and tailored recommendations
Follow up with undecided customers during promotions and key selling periods
Engage with stores, associates, and regional partners
Drive new business and manage the sales pipeline
Provide updates to the Services Territory Sales Manager
Explain product features, benefits, lead times, warranties, and installation processes
Capture accurate in-home measurements, confirm selections, and secure next steps
Coordinate samples, materials, and customer information for appointments
Confirm appointments 24 hours in advance and prepare tools and materials
Work with contractors, installers, and project teams to quote, sell, and produce accurate job files
Complete project documents, contracts, proposals, and pricing worksheets
Submit paperwork to store teams for timely project execution
Maintain organized project folders, samples, and demonstration collateral
Follow safety protocols during in-home visits and in stores

Requirements

What you’ll need

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales
Experience meeting or exceeding sales targets in a quota-driven environment
Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions
Ability to accurately measure and assess project needs in customer homes
Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation
Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed
Ability to work independently, manage time effectively, and maintain an active sales pipeline
Valid and in-state driver’s license with reliable transportation and ability to pass MVR screen in accordance with company requirements
If required by the state or local municipality, salesperson license or passing the requisite licensing exam within 60 days of starting employment
Obtain Florida Notary Commission within 60 days of starting the role, applicable only in Florida