In-Home Sales Specialist

Lowe's Companies, Inc.

. Deliver SMART customer service and adhere to Lowe’s service standards .

Posted 11/6/2026full-timeDedham • Massachusetts • United StatesJuniorMid-Level💰 $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative sales and customer service, effectively managing the sales pipeline and building client relationships. Proficient in accurately assessing project needs and utilizing digital tools for scheduling and documentation.

Highest-signal resume keywords

Outside Sales ExperienceConsultative Sales SkillsSales Target AchievementCRM System ProficiencyStrong Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Sales Pipeline ManagementIn-Home ConsultationsAccurate MeasurementsProject DocumentationSolution-Based SellingClosing SkillsProduct KnowledgeQuoting SkillsProposal PreparationSafety Protocol Adherence

Soft Skills

Customer Relationship BuildingListening SkillsTime ManagementIndependent WorkPresentation Skills

Tools & Technologies

Mobile DevicesDigital ToolsCRM Systems

Certifications & Qualifications

Salesperson LicenseFlorida Notary Commission

Industry Keywords

Home ImprovementDirect-to-Consumer SalesConsultative SalesQuota-Driven EnvironmentIn-Home Visits

About the role

Key responsibilities & impact

Deliver SMART customer service and adhere to Lowe’s service standards
Conduct in-home consultations to identify customer needs and recommend home improvement products and services
Become a subject-matter expert on product offerings and advise customers
Meet or exceed sales goals using closing skills and solution-based selling
Build client relationships through listening, qualifying questions, and tailored recommendations
Follow up with undecided customers during promotions and key selling periods
Engage with stores, associates, and regional partners
Develop and manage the sales pipeline and new business opportunities
Provide updates to the Services Territory Sales Manager
Explain product features, benefits, lead times, warranties, and installation processes
Take accurate in-home measurements, confirm selections, and secure next steps
Coordinate samples, materials, and customer information for appointments
Confirm appointments 24 hours in advance and prepare tools and materials
Collaborate with contractors, installers, and project teams to quote, sell, and produce accurate job files
Complete project documents, contracts, proposals, and pricing worksheets
Submit paperwork and project information to store teams for project execution
Maintain organized project folders, clean samples, and demonstration collateral
Follow safety protocols during in-home visits and in stores

Requirements

What you’ll need

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales
Experience meeting or exceeding sales targets in a quota-driven environment
Strong presentation and communication skills
Ability to accurately measure and assess project needs in customer homes
Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation
Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods
Ability to work independently, manage time effectively, and maintain an active sales pipeline
Valid, in-state driver's license with reliable transportation
Ability to pass MVR screening in accordance with company requirements
If required by the state or local municipality, salesperson license or ability to pass the requisite licensing exam within 60 days of starting employment
Florida Notary Commission within 60 days of starting the role, applicable only in Florida

Benefits

Comp & perks

Commission opportunity; total compensation opportunity for top performers of $150,000 and above
Health, Dental and Vision insurance
Life and Disability insurance
Paid time off, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling
Tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Annual bonuses (based on eligibility)
Lowe's Employee Stock Purchase Plan and/or deferred compensation plan (based on eligibility)
Grant awards (based on eligibility)
Learning and development opportunities
Wellness programs