In-Home Sales Specialist

Lowe's Companies, Inc.

. Deliver SMART customer service and adhere to Lowe’s service standards .

Posted 10/8/2026full-timeNorth Dartmouth • Massachusetts • United StatesJuniorMid-Level💰 $40,000 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in consultative sales and customer service, with a strong ability to build relationships and meet sales targets. Proficient in project management and effective communication, ensuring customer needs are accurately assessed and addressed.

Highest-signal resume keywords

Outside Sales ExperienceConsultative Sales TechniquesCustomer Relationship Management (CRM)Strong Presentation SkillsProject Documentation

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Sales Target AchievementIn-Home ConsultationsAccurate MeasurementsQuoting and PricingProject Management

Soft Skills

Effective CommunicationRelationship BuildingTime ManagementListening SkillsProblem Solving

Tools & Technologies

Mobile DevicesDigital ToolsScheduling SoftwareDocumentation Tools

Certifications & Qualifications

Valid Driver's LicenseSalesperson License (if required)Florida Notary Commission (if applicable)

Industry Keywords

Customer Service StandardsHome Improvement ProductsSales Pipeline ManagementSafety ProtocolsConsultative Sales

About the role

Key responsibilities & impact

Deliver SMART customer service and adhere to Lowe’s service standards
Conduct in-home consultations to uncover customer needs and recommend home improvement products and services
Become a subject-matter expert on product offerings and serve as a trusted customer resource
Meet or exceed sales goals using closing skills and solution-based selling techniques
Build client relationships through listening, qualifying questions, and tailored recommendations
Follow up with undecided customers during promotional events and key selling periods
Engage with stores, associates, and regional partners
Drive new business opportunities and manage the sales pipeline
Provide updates to the Services Territory Sales Manager during regular check-ins
Communicate product features, benefits, lead times, warranties, and installation processes
Capture in-home measurements, confirm selections, and secure next steps and follow-ups
Coordinate samples, materials, and customer information for appointments
Confirm appointments 24 hours in advance and prepare tools and materials
Work with contractors, installers, and project teams to quote, sell, and produce accurate job files
Complete project documents, contracts, proposals, and pricing worksheets
Submit paperwork and project information to store teams for project execution
Maintain organized project folders, samples, and demonstration collateral
Follow safety protocols during in-home visits and in-store activities

Requirements

What you’ll need

High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
2+ years of outside sales experience, preferably in in-home, direct-to-consumer, or consultative sales
Experience meeting or exceeding sales targets in a quota-driven environment
Strong presentation and communication skills, with the ability to build rapport quickly in face-to-face interactions
Ability to accurately measure and assess project needs in customer homes
Proficiency in using mobile devices, CRM systems, and digital tools for scheduling, quoting, and documentation
Physical ability to safely navigate customer homes, carry product samples, and stand for extended periods as needed
Ability to work independently, manage time effectively, and maintain an active sales pipeline
Valid driver's license with reliable transportation and ability to pass MVR screen in accordance with company requirements
If the state or local municipality requires a salesperson license for this position, you must either be licensed or pass the requisite licensing exam within sixty (60) days of starting employment
Obtain Florida Notary Commission within 60 days of starting the role, applicable only in Florida

Benefits

Comp & perks

Health, Dental and Vision insurance
Life and Disability insurance
Paid time off based on role, tenure, and locality, including vacation, holidays, sick and volunteer time
Flexible spending and health savings accounts
401(k) Retirement account with company match
Employee Assistance Program with concierge, work/life services and no-cost counseling for all kinds of needs
Education support programs, including tuition assistance and trade skills scholarships
Business Travel Accident insurance
Maternity and Parental leave
Adoption assistance
Lowe's Associate Discount and broad discount platform
Other discretionary benefits (based on eligibility) include annual bonuses, enrollment in Lowe's Employee Stock Purchase Plan and/or deferred compensation plan, and grant awards
Learning and development opportunities
Commission opportunity for top performers