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Strategic Partnerships Project Representative
Lowe's Companies, Inc.. Work with the Strategic Partnerships team to understand stakeholders, job scope, and timing .
About the role
Key responsibilities & impact- Work with the Strategic Partnerships team to understand stakeholders, job scope, and timing
- Prepare for site walks by completing pre-call planners
- Walk sites and validate project scope, product needs, business channel solutions, installation service opportunities, quantities, selections, scope, and job cadence
- Process simple quotes, orders, and returns through calls, email, fax, and other external means
- Inform customers of sales promotions and suggestively sell product lines
- Resolve product or service questions and determine solutions within standard company timelines
- Partner with shipping, receiving, and transportation teams to troubleshoot issues and communicate with outside sales or external customers
- Maintain a positive, empathetic, and professional attitude with internal and external customers
- Serve as the single point of contact for customer quotes, order placement, product sourcing, shipment tracking, and other Strategic Partnerships requests
- Send, receive, and respond to questions from Pro Customers, Stores, and Lowe’s subsidiaries regarding quote and order details
- Use defined systems and processes to provide project updates and a best-in-class customer experience
- Support peers and leaders with other assigned duties
Requirements
What you’ll need- Bachelor’s degree in Business or related field, or equivalent years of experience in lieu of education requirement, if applicable
- High school diploma or GED, or equivalent years of experience in lieu of education requirement, if applicable
- 3 years of relevant professional sales experience required
- 1 year of construction experience with a strong sales background
- High level of verbal, written communication, and presentation skills
- Working knowledge of blueprints and technical skills
- Basic computer skills and working knowledge of Microsoft Office
Benefits
Comp & perks- Equal opportunity employment practices
- Programs focused on creating safe, affordable housing, improving community spaces, developing the next generation of skilled trade experts, and providing disaster relief to communities in need