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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales and support for SaaS solutions, with a strong ability to communicate complex concepts effectively to diverse audiences. Proven track record in project ownership and collaboration across multiple teams to deliver tailored customer solutions.
Highest-signal resume keywords
Pre-Sales ExperienceTechnical Sales SupportSaaS Software SolutionsProject OwnershipNative French and Advanced Spanish
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales EngineeringTechnical SupportAPIsCustomized PresentationsProduct DemonstrationsRFI CoordinationRFP CoordinationProof of Concept (POC)Value Proposition DevelopmentCustomer Technology Solutions
Soft Skills
Outstanding Communication SkillsCreative Problem SolverHigh-EnergyTeam CoordinationCustomer Interaction
Industry Keywords
RetailGrocery (GDO)BankingTechnical ConceptsCustomer Success
About the role
Key responsibilities & impact- Support account executives and conduct demonstrations for strategic purposes.
- Work alongside Product throughout different stages of the sales process, providing technical and functional support.
- Identify customer business goals with the Sales Team and help create product value propositions.
- Understand customer technology to design and recommend customized solutions.
- Develop customized presentations and demos demonstrating product value.
- Coordinate Requests for Information (RFI), Requests for Proposal (RFP), and Proofs of Concept (POC).
- Interact constantly with Product and Customer Success teams.
- Communicate new functionalities to the Sales Team.
- Deliver customer-tailored product presentations and demos.
Requirements
What you’ll need- +3 years of pre-sales / sales engineering experience selling complex, technical products.
- Technical sales/support experience with SaaS software solutions and APIs.
- Outstanding communication skills, particularly conveying technical concepts clearly to clients and non-technical partners.
- Hands-on, high-energy, passionate, and creative problem solver.
- Demonstrated experience owning projects end to end while coordinating many resources and teams.
- Native French and advanced Spanish are mandatory.
- University degree in computer science, engineering, mathematics, or related fields, or equivalent experience preferred.
- Previous experience working directly with Retail, Grocery (GDO), or Banking clients is an extra point.
Benefits
Comp & perks- Flexible schedule: Organize your day to work best for you.
- Reduced hours on Fridays.
- All of August with a condensed schedule.
- Day off on your birthday.
- 25 days of vacation.
- Budget for training and language classes.
- Clear career path and opportunity for professional advancement within the Customer Success or consulting track.
- Access to BH Bienestar for physical and emotional health.
- Discounts for gym.
- 50% discount on health insurance.