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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical sales and support for SaaS solutions, with a strong ability to communicate complex concepts effectively to diverse audiences. Proven track record in delivering customized product demonstrations and managing projects across multiple teams.
Highest-signal resume keywords
Pre-Sales ExperienceTechnical Sales SupportSaaS Software SolutionsProject CoordinationBilingual Proficiency (English and Spanish)
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Sales EngineeringTechnical SupportAPIsProduct DemonstrationsCustomized PresentationsRFI CoordinationRFP CoordinationProof of Concept (POC)Problem SolvingCustomer Solutions Design
Soft Skills
Outstanding CommunicationCreative Problem SolverHigh-Energy
Industry Keywords
RetailGrocery (GDO)BankingCustomer SuccessSales Process
About the role
Key responsibilities & impact- Support account executives and conduct strategic demonstrations
- Work alongside Product throughout different stages of the sales process
- Provide technical and functional support to enable sales and help customers find suitable solutions
- Identify customer business goals with the Sales Team
- Help create product value propositions addressing customer goals
- Understand customer technology and design and recommend customized solutions
- Develop customized presentations and product demonstrations
- Coordinate Requests for Information (RFI), Requests for Proposal (RFP), and Proofs of Concept (POC)
- Interact continuously with Product and Customer Success teams
- Communicate new functionalities to the Sales Team
- Deliver customer-tailored product presentations and demonstrations
Requirements
What you’ll need- +3 years of pre-sales / sales engineering experience selling complex, technical products
- Technical sales/support experience with SaaS software solutions and APIs
- Outstanding communication skills, particularly conveying technical concepts clearly to clients and non-technical partners
- Hands-on, high-energy, passionate, and creative problem solver
- Demonstrated experience owning projects end to end while coordinating many resources and teams
- English and Spanish proficient
- French is a big plus
- University degree in computer science, engineering, mathematics, or related fields, or equivalent experience preferred
- Deep previous experience working directly with Retail, Grocery (GDO), or Banking clients is an extra advantage
Benefits
Comp & perks- Flexible schedule
- Reduced hours on Fridays
- All of August with a condensed schedule
- Day off on your birthday
- 25 days of vacation
- Budget for training and language classes
- Clear career path and opportunity for professional advancement within the Customer Success or consulting track
- Access to BH Bienestar for physical and emotional health
- Discounts for gym
- 50% discount on health insurance