Senior PreSales Consultant

Loyalty Juggernaut

. Lead customer discovery sessions to understand business objectives, challenges, processes, technical environments, and success criteria .

Posted 10/22/2026full-timeRemote • United StatesSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in leading B2B SaaS presales activities, including conducting customer discovery sessions and delivering tailored software demonstrations. Proficient in developing solution strategies that align with customer business objectives and technical requirements.

Highest-signal resume keywords

B2B SaaS Presales ExperienceComplex Software DemonstrationsDiscovery SessionsExecutive Communication SkillsSolution Narrative Development

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Solutions ConsultingTechnical ValidationCustomer EngagementCRMMarketing AutomationLoyalty ProgramsCDPMarTechEnterprise Sales CyclesPresentation Skills

Soft Skills

Trusted AdvisorEffective CommunicationCollaborationKnowledge SharingCredibility Building

Industry Keywords

B2BEnterprise TechnologySales StrategyCustomer SuccessRFP/RFI ResponsesCompetitive PositioningInternational TeamsCustomer JourneysValue-Oriented DemonstrationsBusiness Outcomes

About the role

Key responsibilities & impact

Lead customer discovery sessions to understand business objectives, challenges, processes, technical environments, and success criteria
Translate customer insights into solution strategies connecting GRAVTY® capabilities to meaningful outcomes
Design and deliver compelling, value-oriented product demonstrations tailored to each customer's business
Build demonstrations around customer journeys, business outcomes, relevant use cases, and customer success stories
Create differentiated narratives that communicate GRAVTY®'s value
Partner with Account Executives throughout sales cycles to develop technical and solution strategies
Participate in customer workshops, presentations, RFP/RFI responses, solution design, technical validation, and other sales activities
Build credibility with senior business and technical stakeholders as a trusted advisor
Communicate confidently with practitioners and executive stakeholders
Develop reusable demo assets, customer stories, best practices, competitive positioning, and repeatable presales processes
Share knowledge across the team and improve the quality and consistency of global GRAVTY® demonstrations

Requirements

What you’ll need

5+ years of B2B SaaS presales / Solutions Consulting experience supporting enterprise sales opportunities
Demonstrated experience personally leading complex live software demonstrations for enterprise prospects
Experience conducting discovery sessions and translating business and technical requirements into solution recommendations
Experience supporting complex enterprise sales cycles from discovery through technical validation and close
Experience with loyalty, CRM, CDP, marketing automation, customer engagement, MarTech, or related enterprise technology
Strong executive communication and presentation skills for business and technical audiences
Ability to build a compelling solution narrative rather than simply demonstrating product features
Experience partnering with Account Executives and other sales stakeholders on deal strategy
Fluency in English
Ability to work effectively across international teams and customers
Willingness to travel up to 15%
All candidates must be legally authorized to work in the United States without sponsorship
Fluency in Spanish or French is a bonus

Benefits

Comp & perks

100% remote with flexible hours
100% employer-paid health insurance, including medical, dental, vision, life, and disability
401(k) with up to 4% match
Competitive compensation package with salary + commission
Flexible paid time off
Work with a modern, AI-driven, market-leading loyalty platform
Impact and visibility in shaping demos, discovery, and solution presentations
Global exposure collaborating with colleagues and clients across North America, EMEA, APAC, and LATAM