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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong organizational and communication capabilities, with proven experience in managing office operations and internal communications in a fast-paced environment. Proficient in English-Mandarin translation and interpretation, with a focus on supporting leadership teams and handling sensitive information with discretion.
Highest-signal resume keywords
Office ManagementInternal CommunicationsEnglish-Mandarin TranslationOrganizational SkillsConfidentiality
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Invoice ProcessingDigital Filing SystemsEvent CoordinationReport ManagementMeeting Preparation
Soft Skills
Attention to DetailAdaptabilityProactivityConfidenceResilience
Industry Keywords
Greater China Business EnvironmentCorporate MessagingStakeholder EngagementVendor RelationshipsBuilding Management
About the role
Key responsibilities & impact- Manage Shanghai office operations, including facilities management, vendor relationships, office supplies, and equipment maintenance
- Coordinate and execute local events, meetings, and conferences
- Manage administrative needs of Greater China offices, including invoice processing and organised digital and physical filing systems
- Act as primary point of contact for office-related queries and building management
- Own the internal communications strategy for Greater China, aligned with global messaging
- Plan, organise, and execute regional Town Halls
- Draft, edit, and distribute localized newsletters and key messages for Greater China employees
- Facilitate communication between the Greater China Leadership Team and employees
- Provide high-level support to the Greater China Leadership Team, including managing and anticipating priorities
- Prepare meetings and provide briefings and background information
- Liaise with internal and external clients, government bodies, and industry partners across the region
- Manage complex diaries across multiple time zones, including scheduling meetings and booking domestic and international travel
- Create, develop, and manage reports on issues, risks, and project statuses
- Participate in regional projects with stakeholders across Greater China and globally
- Handle highly sensitive and confidential information with discretion and professionalism
- Provide English-Mandarin translation and interpretation support as required
Requirements
What you’ll need- Strong experience within a similar role (Office Manager, EA, or PA) in a fast-paced commercial environment, preferably supporting a regional or country leadership team
- Proven experience in internal communications, including drafting newsletters, managing town halls, and crafting corporate messaging
- Strong written and verbal communication skills in English and Mandarin
- Ability to adapt communication style and tone to different situations and stakeholders
- Exceptional organisational skills and meticulous attention to detail
- Confidence and resilience, with the ability to move projects and tasks along at pace and hold others accountable
- Ability to juggle different tasks, prioritise effectively, and manage competing demands from multiple senior leaders
- High levels of confidentiality and discretion, with a proven track record of handling sensitive information
- Proactive and enthusiastic approach, with a desire to learn about the business and contribute to the team’s success
- Familiarity with the Greater China business environment and cultural nuances is highly desirable
- Ability to provide translation and interpretation support in English and Mandarin
- Successful completion of pre-employment checks as permitted by local law
Benefits
Comp & perks- Opportunities for professional growth
- Flexible working arrangements where applicable
- Competitive salary aligned with the market
- Comprehensive benefits package
- Collaborative work environment
- Pre-employment checks including verification of identity, right to work, employment history, education, and criminal records where applicable
