LSPedia

Account Manager

• Develop and maintain strong relationships with enterprise accounts
• Manage the full sales cycle from prospecting through contract execution
• Conduct virtual and in-person sales presentations tailored to stakeholder needs
• Conduct onsite account visits across the US, traveling approximately 30% of the time
• Provide regular updates and reports on account status, revenue growth, and customer satisfaction to senior management
• Prepare and deliver quotes, proposals, and contract documentation
• Track and manage pipeline activities using approved CRM tools
• Maintain an up-to-date understanding of all LSPedia products
• Stay informed on industry trends, competitive offerings, global serialization, and DSCSA compliance requirements
• Grow share of wallet within assigned accounts to meet and exceed sales quotas
• Ensure customer satisfaction and retention through regular communication and problem-solving
• Work cross-functionally with other departments within LSPedia to deliver seamless customer experiences
• Represent LSPedia at industry events, trade shows, or customer meetings as assigned
• Share market intelligence and customer feedback to support product development and improvement initiatives
• Contribute to departmental sales goals and participate in regular sales reviews and forecasting

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