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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates strong communication and organizational skills while supporting behavioral health training initiatives. Capable of multitasking and collaborating effectively within teams to achieve departmental goals.
Highest-signal resume keywords
Psychology DegreeExcellent Written CommunicationMicrosoft Office SuiteCustomer Service ExperiencePublic Speaking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Behavioral Health Training DevelopmentPresentation Creation and DeliveryAnalytical SkillsProblem-Solving SkillsAttention to Detail
Soft Skills
Team CollaborationProactive ApproachFlexibilityOrganizational SkillsMultitasking Ability
Tools & Technologies
Microsoft PowerPointMicrosoft ExcelMicrosoft WordDesktop Computer Proficiency
Industry Keywords
Human ServicesProvider RelationsEngagement InitiativesConfidentialityCorporate Code of Conduct
About the role
Key responsibilities & impact- Research and develop content for new behavioral health provider training programs
- Participate in training sessions
- Assist with day-to-day training activities
- Work directly with providers to support engagement and education initiatives
- Shadow Provider Relations Representatives, Case Managers, and Contracting staff
- Work with a mentor and support key strategic projects
- Complete work assignments based on business needs and departmental priorities
- Perform technical and/or non-technical business-related projects
- Create and deliver presentations at the completion of the internship
- Support the Lifetime Healthcare Companies' mission, values, and Corporate Code of Conduct
- Maintain confidentiality and protect member privacy
- Maintain regular and reliable attendance
- Perform other functions as assigned by management
Requirements
What you’ll need- Psychology, Social Worker, Human Services, or similar degree program
- High school diploma
- Proof of continuous college enrollment in a full-time undergraduate or graduate degree program
- Good academic standing
- Excellent written and verbal communication skills
- Ability to interact with technical and non-technical audiences and staff at all levels
- Ability to multitask in a fast-paced environment with strong attention to detail
- Ability to work effectively in a team
- Organizational, analytical, problem-solving, and prioritization skills
- Proactive, creative, and flexible approach to assigned tasks
- Ability to work independently and on intra- and inter-departmental teams
- Experience with Microsoft Office Suite
- Experience using a desktop computer in a professional environment
- Ability to work while sitting and/or standing at a workstation and use a computer, keyboard, mouse, and/or phone for three or more hours at a time
- Ability to travel across the Health Plan service region for meetings and/or training courses as needed
- Preferred but not required: experience with customer service, presenting/public speaking, PowerPoint, Excel, and Word
Benefits
Comp & perks- Paid 10-week summer internship
- Development workshops
- Mentorship under respective managers
- Networking opportunities
- Paid holidays
- Potential participation in group health and/or dental insurance
- Retirement plan
- Wellness program
- Paid time away from work
- Potential remote work on a case-by-case basis
- Housing is not provided
