LTHC

Community Manager

• Support strategic initiatives to improve community health outcomes through data-informed decision-making, stakeholder engagement, and assessment of community-driven interventions
• Collaborate with community health, program implementation, and evaluation teams on health equity, community-informed solutions, and continuous quality improvement
• Conduct follow-up analysis of community health interventions
• Develop frameworks for understanding health disparities
• Support educational programming for health equity awareness
• Perform health equity, population health, and quality landscape analysis
• Review and assess community advisory groups
• Review health needs assessments and provide recommendations
• Work with a mentor and support key strategic projects
• Complete assignments based on business needs, departmental priorities, and qualifications
• Perform technical and/or non-technical business-related projects
• Create and deliver a presentation at the end of the internship
• Maintain confidentiality and protect member privacy
• Demonstrate integrity and support the company's mission, values, Corporate Code of Conduct, and Lifetime Way values
• Maintain regular and reliable attendance
• Perform other functions as assigned by management

College Intern – Community & Health Outcomes

Manager

• Execute multiple operational performance and workforce management strategic and reporting initiatives
• Oversee performance and workforce optimization initiatives for operations functional areas
• Support operations functional areas on corporate workforce management projects
• Provide system performance analysis and develop, identify, and execute process improvements and business plans
• Lead an internal team of operational performance and workforce optimization professionals in testing, configuration, development, quality, and training
• Collaborate with operations leadership to develop and implement best practices using performance management data, tools, and workforce optimization methods
• Train operational leadership on comprehensive reporting and analysis tools and standard performance reporting
• Oversee development of reporting solutions to drive performance improvement
• Implement, train, and provide consultative services on reporting options for various audiences
• Drive operational improvement through analytic data to improve timeliness, work process efficiency, and resource utilization
• Oversee operational performance and workforce management tools and business implementations, including requirements writing and user experience testing
• Serve as the division’s key technical resource for operational performance and workforce management tools and technology
• Manage workforce management vendor relationships, evaluate new technologies, recommend technology improvements, and support vendor contract negotiations
• Support operational excellence vendor management in overseeing external vendor resources
• Prepare and deliver management summary reports and presentations to project teams, department heads, and management
• Monitor, coach, and mentor staff; recommend improvement strategies
• Develop the workforce optimization team through coaching and mentoring and ensure training needs are met
• Ensure operational expectations, corporate goals, BCBSA performance standards, and federal and state mandates are achieved
• Maintain compliance with corporate privacy policies, legislative and regulatory mandates, and Ethics/Compliance requirements
• Conduct periodic staff meetings and distribute and educate staff on departmental and Ethics/Compliance information
• Perform other duties as assigned

Manager, Operational Performance – Workforce Optimization

• Support the Corporate Tax Compliance team with tax compliance, tax accounting, general accounting, and process improvement activities
• Gain exposure to federal and state tax, accounting, and financial reporting processes
• Work alongside experienced tax and accounting professionals on projects supporting the organization's tax and accounting function and strategic objectives
• Work with a mentor and support key strategic projects
• Complete assignments based on business needs, departmental priorities, and individual qualifications
• Perform technical and non-technical tasks across business-related projects
• Create and deliver a presentation at the completion of the internship
• Maintain confidentiality and protect member privacy
• Adhere to the Corporate Code of Conduct and company mission and values
• Maintain regular and reliable attendance
• Perform other functions as assigned by management

College Intern – Corporate Tax & Compliance

Financial Planning and Analysis

• Participate in a 10-week paid summer internship
• Attend development workshops and network within the company
• Work on meaningful projects under the mentorship of managers
• Reconcile monthly premiums billed with payments received and resolve shortages, overpayments, refunds, and billing adjustments
• Recover unpaid premiums through internal collections and escalation to external collection agencies and/or attorneys
• Analyze provider overpayment negative-balance populations to identify trends
• Review DLP inventory for completeness
• Support key strategic projects
• Complete assignments based on business needs, departmental priorities, and qualifications
• Perform technical and non-technical business-related projects
• Create and deliver a presentation at the end of the internship
• Maintain confidentiality and protect member privacy
• Demonstrate integrity and support the company mission, values, and Code of Conduct
• Perform other functions as assigned by management

College Intern – Treasury and Finance

General

• Participate in a 10-week paid summer internship from the first Monday in June to the second Friday in August, up to 40 hours per week
• Work on meaningful projects with guidance from a mentor
• Support employer group contract work and key strategic projects
• Complete assignments based on business needs, departmental priorities, and qualifications
• Perform technical and/or non-technical business-related tasks
• Attend development workshops focused on key business concepts
• Create and deliver a presentation at the completion of the internship
• Maintain confidentiality and protect member privacy
• Demonstrate integrity and support the Lifetime Healthcare Companies' mission, values, Corporate Code of Conduct, and Lifetime Way values
• Maintain regular and reliable attendance
• Perform other functions as assigned by management

College Intern – Benefit Plan Specialist

Attorney

• Complete legal research and legal writing
• Perform process improvements in the legal department
• Apply critical analysis and thinking
• Support business and legal communications
• Work with a mentor and support key strategic projects
• Complete assignments based on business needs, departmental priorities, and qualifications
• Perform technical and/or non-technical business-related projects
• Create and deliver presentations at the end of the internship
• Support the Lifetime Healthcare Companies' mission, values, and Corporate Code of Conduct
• Maintain confidentiality and protect member privacy
• Maintain regular and reliable attendance
• Perform other functions as assigned by management

College Intern – Legal

Consultant

• Develop and maintain efficient processes for managing requests, tracking progress, and communicating status updates to stakeholders
• Analyze, organize, and deliver data insights using reporting tools and communication methods that support client understanding and decision-making
• Partner with stakeholders to gather requirements, clarify expectations, and assess business needs
• Serve as the primary liaison between the reporting organization and clients
• Provide regular updates on project progress, key metrics, and backlog status to clients and leadership
• Determine details and specifications related to data requests and analyses
• Assist with escalated requests to expedite completion with key parties
• Document detailed content in discussions, meetings, and emails related to requests
• Provide updates and metrics on request completion turnaround times
• Work with reporting leadership to identify efficiencies and areas for improvement
• Support provider relationships, vendor relationships, and other reporting organization initiatives
• Track and report all data request and analysis updates and statuses in real time
• Perform other functions as assigned by management

Data Request Support Consultant

• Collaborate with the Wellbeing Team to enhance work for Commercial Customers, including groups, brokers, and members
• Help create or update healthy challenges and campaigns
• Help develop healthy workshop offerings for groups
• Create or update guides for employers supporting workplace wellbeing programs
• Grow the portfolio of resources brought to market
• Work with a mentor and support key strategic projects
• Complete assignments based on business needs, departmental priorities, and qualifications
• Perform technical and non-technical tasks across business-related projects
• Create and deliver presentations at the end of the internship
• Support the Lifetime Healthcare Companies' mission, values, and Corporate Code of Conduct
• Maintain confidentiality and protect member privacy
• Maintain regular and reliable attendance
• Perform other functions assigned by management

College Intern – Wellbeing Consulting

Pharmacist

• Provide direct support for Pharmacy and Medical Drug information needs using analytic tools and applications
• Research, manage, and lead enterprise projects to meet business objectives
• Analyze data to identify business problems, trends, and process-improvement opportunities
• Provide consultation and analytic support for Pharmacy Benefit affordability and effectiveness
• Research, analyze, and evaluate feasibility of new Pharmacy products
• Communicate health plan cost, utilization trends, savings strategies, results, insights, and recommendations
• Develop and deliver actionable insights to enterprise stakeholders
• Conduct comparative pricing analyses for pharmacy benefit Requests for Proposal with Sales, Finance, and Actuarial
• Support strategy development and innovative pharmacy programs
• Ensure compliance with governmental, contractual, and corporate guidelines and participate in CMS and DOH audits
• Develop standardized reporting and processes
• Compile, evaluate, and process complex datasets into user-friendly actionable insights
• Consult with Business Intelligence teams to develop automated reports, dashboards, and cubes
• Engage external partners and customers including employer groups, brokers, consultants, providers, and vendors
• Create unified strategies targeting healthcare cost reduction
• Manage multiple projects and competing deadlines
• Collaborate across multidisciplinary, functional, and analytic teams
• Level II: train and mentor analysts, serve as a subject matter expert, and develop data strategies and process efficiencies
• Level III: optimize self-service reporting, connect claims and management-system data, and develop predictive cost-savings models with Data Science
• Level IV: recommend advanced analytic models, perform data mining, improve visual analytics, interpret model outputs, assess analytic product upgrades, and prepare studies for publication or national presentations

Pharmacy Analytics Consultant

• Participate in a paid 10-week summer internship from the first Monday in June to the second Friday in August, up to 40 hours per week
• Measure business analytics across digital platforms and assets
• Forecast trends in digital engagement
• Benchmark engagement metrics against industry standards
• Conduct technology research within the healthcare space
• Evaluate the impact of market trends on satisfaction with digital assets
• Identify customer segments for digital adoption and engagement goals
• Analyze digital adopters by device usage, age band, product line, and brand
• Work with a mentor and support key strategic projects
• Complete assignments based on business needs, departmental priorities, and qualifications
• Perform technical and non-technical business-related projects
• Create and deliver a presentation at the completion of the internship
• Support the Lifetime Healthcare Companies' mission, values, and Corporate Code of Conduct
• Maintain member privacy and confidentiality
• Perform other functions as assigned by management

College Intern – Digital Analytics

• Support healthcare analytics projects focused on affordability, quality, utilization management, and data-driven decision-making
• Extract, validate, and analyze healthcare claims, enrollment, provider, and quality data
• Develop and maintain reports, dashboards, and ad hoc analyses for leadership and operational teams
• Perform data quality reviews to identify anomalies, trends, and process-improvement opportunities
• Document business requirements, data definitions, and analytical methodologies
• Assist with data visualization and storytelling by translating complex findings into actionable summaries
• Learn healthcare analytics concepts including utilization, cost and trend analysis, provider performance, quality measures, and population health metrics
• Work with a mentor and support strategic projects
• Complete assignments based on business needs, departmental priorities, and qualifications
• Perform technical and non-technical tasks across business-related projects
• Create and deliver a presentation at the completion of the internship
• Maintain confidentiality and member privacy
• Demonstrate integrity and support the company's mission, values, Corporate Code of Conduct, and Lifetime Way values
• Maintain regular and reliable attendance
• Perform other functions as assigned by management

College Intern – Healthcare Analytics

Sales

• Support strategic initiatives across the Commercial Markets Sales and Account Service organization
• Gain exposure to health insurance, sales operations, account management, customer experience, and business analytics
• Collaborate with Sales, Account Service, Marketing, Training, and Leadership teams
• Meet with associates, managers, and business partners to identify challenges and improvement opportunities
• Evaluate sales resources, training materials, Teams channels, SharePoint sites, WebCRD content, and other tools
• Identify content gaps, duplication, and onboarding inefficiencies
• Develop standardized program overviews, educational resources, and quick-reference tools
• Create a centralized “Where to Go For...” guide
• Research best practices in sales enablement, knowledge management, and onboarding
• Explore Microsoft Copilot and AI tools to improve information access and productivity
• Present recommendations to Commercial Markets leadership at the conclusion of the internship
• Work with a mentor and support strategic projects
• Complete assignments based on business needs and departmental priorities
• Perform technical and non-technical business-related tasks
• Create and deliver presentations
• Maintain confidentiality and member privacy
• Attend work regularly and reliably
• Perform other functions assigned by management

College Intern – Sales and Service

• Research and develop content for new behavioral health provider training programs
• Participate in training sessions
• Assist with day-to-day training activities
• Work directly with providers to support engagement and education initiatives
• Shadow Provider Relations Representatives, Case Managers, and Contracting staff
• Work with a mentor and support key strategic projects
• Complete work assignments based on business needs and departmental priorities
• Perform technical and/or non-technical business-related projects
• Create and deliver presentations at the completion of the internship
• Support the Lifetime Healthcare Companies' mission, values, and Corporate Code of Conduct
• Maintain confidentiality and protect member privacy
• Maintain regular and reliable attendance
• Perform other functions as assigned by management

College Intern – Behavioral Health Provider Relations

Full-stack Engineer

• Join the mobile app development team
• Participate in agile ceremonies
• Gain experience across the full software development lifecycle, including production delivery in an enterprise environment
• Work with a mentor and support key strategic projects
• Complete assignments based on business needs, departmental priorities, and individual qualifications
• Perform technical and non-technical tasks across business-related projects
• Create and deliver a presentation at the end of the internship
• Uphold the Lifetime Healthcare Companies' mission, values, Corporate Code of Conduct, and Lifetime Way values
• Maintain confidentiality and protect member privacy
• Maintain regular and reliable attendance
• Perform other functions as assigned by management

College Intern – Mobile Software Engineering

Operations

• Support the Population Health Enterprise Operations & Optimization team
• Advance strategic initiatives focused on healthcare affordability, operational excellence, process improvement, performance reporting, and organizational effectiveness
• Work with operational leaders, data analysts, project managers, and business stakeholders
• Contribute to projects impacting quality, cost, and member outcomes
• Gain exposure to healthcare operations, business intelligence, analytics, process improvement, executive reporting, and enterprise project management
• Work with a mentor and support key strategic projects
• Complete assignments based on business needs, departmental priorities, and qualifications
• Perform technical and non-technical tasks across business-related projects
• Create and deliver presentations at the end of the internship
• Maintain confidentiality and protect member privacy
• Attend regularly and reliably
• Perform other functions as assigned by management