College Intern – Desktop Support

LTHC

. Participate in a 10-week summer college internship program .

Posted 9/18/2026part-timeRochester • New York • United StatesEntry Level💰 $18 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong technical and organizational skills through participation in a laptop refresh program, including imaging and software installation. Capable of effective communication and multitasking in a fast-paced environment while maintaining confidentiality and supporting strategic projects.

Highest-signal resume keywords

Microsoft Office SuiteTechnical Support ExperienceData Transfer AssistanceOrganizational SkillsCommunication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Imaging SoftwareSoftware InstallationData TransferDesktop Computer ProficiencyTechnical Business Tasks

Soft Skills

Excellent Written CommunicationExcellent Verbal CommunicationAnalytical SkillsProblem-Solving SkillsAttention to Detail

Certifications & Qualifications

High School DiplomaProof of Continuous College Enrollment

Industry Keywords

Computing SciencesInformation TechnologyLaptop Refresh ProgramDesktop LabSyracuse Region

About the role

Key responsibilities & impact

Participate in a 10-week summer college internship program
Work primarily on the laptop refresh program
Prepare laptops in the Desktop Lab, including imaging and installing software
Assist users with transferring data
Contact Syracuse-region employees to schedule new laptop appointments
Work with Syracuse Desktop Team members and independently after training
Work with a mentor and support strategic projects
Complete assignments based on business needs and departmental priorities
Perform technical and non-technical business-related tasks
Create and deliver a presentation at the end of the internship
Maintain confidentiality and protect member privacy
Attend work regularly and reliably
Perform other functions assigned by management

Requirements

What you’ll need

Computing Sciences & Information Technology or similar degree program
High School diploma
Proof of continuous college enrollment in a full-time undergraduate or graduate degree program
Must be in good academic standing
Experience with Microsoft Office Suite
Experience using a desktop computer in a professional environment
Excellent written and verbal communication skills
Strong organizational, analytical, problem-solving, prioritization, and attention-to-detail skills
Ability to multitask in a fast-paced and changing environment
Ability to work independently and in teams
Ability to travel across the Health Plan service region for meetings and/or training as needed
Prior tech support experience is preferred but not required
Organizational skills and communication skills are required for coordinating and scheduling with end users

Benefits

Comp & perks

Paid 10-week summer internship
Development workshops
Mentorship under respective managers
Networking opportunities
Paid holidays
Paid time away from work
Group health and/or dental insurance may be included
Retirement plan may be included
Wellness program may be included
Potential case-by-case remote work opportunity
Housing is not provided