College Intern – End User Computing

LTHC

. Participate in a paid 10-week summer internship program .

Posted 9/23/2026part-timeRochester • New York • United StatesEntry Level💰 $18 - $20 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates capabilities in software deployment, lifecycle management, and troubleshooting within enterprise environments, with a focus on Microsoft technologies and endpoint management. Proficient in creating and managing device collections and ensuring compliance in software deployments.

Highest-signal resume keywords

Software DeploymentMECM/SCCM ManagementPowerShell ScriptingWindows 11 AdministrationEndpoint Management

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Software Package CreationTroubleshooting Installation IssuesDeployment Log GenerationApplication Lifecycle ManagementInstallation Command CreationMicrosoft IntunePatch ComplianceDevice ConfigurationVendor Release Notes ReviewContent Distribution Monitoring

Soft Skills

Excellent Communication SkillsAttention to DetailTeam CollaborationOrganizational SkillsProblem-Solving Skills

Tools & Technologies

MECMSCCMMicrosoft Office SuiteWindows 11Dell BIOS

Industry Keywords

Enterprise SoftwareLifecycle ManagementEndpoint SecuritySoftware Deployment TechnologiesContinuous Improvement

About the role

Key responsibilities & impact

Participate in a paid 10-week summer internship program
Support deployment, maintenance, and lifecycle management of enterprise software and devices
Assist with creation, testing, troubleshooting, and deployment of software packages using MSI, MSIX, EXE, and vendor-specific installers
Validate silent installation parameters and create installation and uninstall commands
Generate deployment logs and document package requirements
Troubleshoot application installation issues in enterprise environments
Create and manage MECM/SCCM device collections
Build and configure software applications
Distribute content to distribution points and monitor deployments
Assist with application lifecycle management
Participate in software deployment testing and validation
Assist with Microsoft operating system updates, third-party application patching, and Dell BIOS and driver deployments
Review vendor release notes and test updates in non-production environments
Monitor deployment compliance and analyze deployment results
Document remediation actions for failed installations
Learn and assist with Microsoft Intune application, configuration profile, compliance policy, and update deployments
Support co-management initiatives between MECM and Intune
Contribute to endpoint security, software deployment efficiency, patch compliance, and modern device management projects
Create and deliver a presentation at the end of the internship
Maintain confidentiality and protect member privacy
Demonstrate regular and reliable attendance
Perform other functions as assigned by management

Requirements

What you’ll need

Computing Sciences & Information Technology or similar degree program
High School diploma
Proof of continuous college enrollment in a full-time undergraduate or graduate degree program
Must be in good academic standing
Preferred experience with Windows 11 administration or power user experience
Preferred experience with PowerShell scripting
Interest in endpoint management, systems administration, software deployment technologies, and automation
Excellent written and verbal communication skills
Ability to multitask in a fast-paced and changing environment while maintaining attention to detail
Ability to work well in a team
Strong organizational, analytical, problem-solving, and prioritization skills
Proactive, creative, and flexible approach to work
Commitment to continuous improvement
Ability to work independently and on intra- and inter-departmental teams
Experience with Microsoft Office Suite
Experience using a desktop computer in a professional environment
Ability to work at a workstation using a computer, keyboard, mouse, and/or phone for three or more hours at a time
Ability to travel across the Health Plan service region for meetings and/or training as needed

Benefits

Comp & perks

Paid 10-week summer internship
Development workshops
Mentorship under respective managers
Networking opportunities
Paid holidays
Paid time away from work
Group health and/or dental insurance may be available
Retirement plan may be available
Wellness program may be available
Potential remote work on a case-by-case basis
Housing is not provided