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LTHC

College Intern – Sales and Service

LTHC

. Support strategic initiatives across the Commercial Markets Sales and Account Service organization .

Posted 9/23/2026internshipRochester • New York • United StatesEntry Level💰 $18 - $20 per hourWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational, analytical, and problem-solving skills while effectively collaborating with cross-functional teams. Proficient in creating presentations and utilizing tools like Microsoft Office Suite and AI-enabled business tools to enhance productivity and support strategic initiatives.

Highest-signal resume keywords
Sales OperationsCustomer ExperienceBusiness AnalyticsMicrosoft Office SuitePresentation Creation

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Business AnalyticsSales OperationsPresentation CreationResearchData AnalysisProject LeadershipKnowledge ManagementOnboardingContent DevelopmentTraining Material Evaluation
Soft Skills
Excellent Communication SkillsTeam CollaborationAttention to DetailMultitaskingProactive Approach
Tools & Technologies
Microsoft CopilotPower BISalesforceMicrosoft Office SuiteSharePointWebCRD
Industry Keywords
Health InsuranceCustomer ExperienceEmployee EngagementOrganizational EffectivenessBusiness Strategy

Tech Stack

Tools & technologies
Go

About the role

Key responsibilities & impact
  • Support strategic initiatives across the Commercial Markets Sales and Account Service organization
  • Gain exposure to health insurance, sales operations, account management, customer experience, and business analytics
  • Collaborate with Sales, Account Service, Marketing, Training, and Leadership teams
  • Meet with associates, managers, and business partners to identify challenges and improvement opportunities
  • Evaluate sales resources, training materials, Teams channels, SharePoint sites, WebCRD content, and other tools
  • Identify content gaps, duplication, and onboarding inefficiencies
  • Develop standardized program overviews, educational resources, and quick-reference tools
  • Create a centralized “Where to Go For...” guide
  • Research best practices in sales enablement, knowledge management, and onboarding
  • Explore Microsoft Copilot and AI tools to improve information access and productivity
  • Present recommendations to Commercial Markets leadership at the conclusion of the internship
  • Work with a mentor and support strategic projects
  • Complete assignments based on business needs and departmental priorities
  • Perform technical and non-technical business-related tasks
  • Create and deliver presentations
  • Maintain confidentiality and member privacy
  • Attend work regularly and reliably
  • Perform other functions assigned by management

Requirements

What you’ll need
  • High school diploma
  • Proof of continuous college enrollment in a full-time undergraduate or graduate degree program
  • Good academic standing
  • Preferred majors/degree programs include Business, Marketing, Communications, Human Resources, Healthcare Administration, Data Analytics, Psychology, Organizational Leadership or similar
  • Preferred but not required interest or experience in healthcare, employee engagement, organizational effectiveness, sales operations, customer experience, or business strategy
  • Preferred but not required experience creating presentations, conducting research, analyzing survey results, or leading projects
  • Preferred but not required familiarity with Power BI, Salesforce, Microsoft Copilot, or AI-enabled business tools
  • Excellent written and verbal communication skills
  • Ability to interact with technical and non-technical audiences and staff at all company levels
  • Ability to multitask in a fast-paced and changing environment while maintaining attention to detail and delivering high-quality work
  • Ability to work well in a team and establish good working relationships
  • Strong organizational, analytical, problem-solving, and prioritization skills
  • Proactive, creative, and flexible approach to assigned tasks
  • Commitment to continuous improvement
  • Ability to work independently and on intra- and inter-departmental teams
  • Experience with Microsoft Office Suite
  • Experience using a desktop computer in a professional environment
  • Ability to work at a workstation using a computer, keyboard, mouse, and/or phone for three or more hours at a time
  • Ability to travel across the Health Plan service region for meetings and/or training as needed

Benefits

Comp & perks
  • Paid 10-week summer internship
  • Development workshops
  • Mentorship under respective managers
  • Networking opportunities
  • Paid holidays
  • Paid time away from work
  • Group health and/or dental insurance may be included
  • Retirement plan may be included
  • Wellness program may be included
  • Potential remote work on a case-by-case basis
  • Housing is not provided