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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates advanced administrative support capabilities, including complex calendar management, executive communications, and stakeholder management. Proficient in Microsoft Office and collaboration tools, with strong organizational and problem-solving skills.
Highest-signal resume keywords
Advanced Microsoft Office ProficiencyExecutive Communication SkillsProject Management PrinciplesLeadership and MentoringProcess Improvement Knowledge
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Calendar ManagementReport PreparationPresentation EditingCritical ThinkingTime Management
Soft Skills
Customer ServiceProblem SolvingOrganizational SkillsAttention to DetailStakeholder Management
Tools & Technologies
Microsoft TeamsSharePointAI Agents
Certifications & Qualifications
High School DiplomaGEDBachelor's Degree (Preferred)
Industry Keywords
Executive Administrative SupportConfidential Information HandlingOrganizational Structure KnowledgeCorporate Privacy PoliciesHealth Plan Service Region
About the role
Key responsibilities & impact- Provides comprehensive, day-to-day executive administrative support to senior leaders and/or division
- Anticipates needs, proactively manages priorities, and resolves issues independently
- Oversees complex calendar management, company-sponsored travel, and executive communications
- Identifies risks, gaps, and process improvement opportunities and provides recommendations
- Supports leader readiness for internal and external executive committee meetings by reviewing agendas and minutes, coordinating preparation time, tracking decisions and action items, issuing post-meeting summaries, and partnering with administrative stakeholders
- Coordinates and provides administrative leadership for executive committee meetings, including agendas, materials, calendaring, logistics, minutes, and follow-through
- Prepares and edits advanced reports, presentations, and briefing materials
- Drives post-meeting follow-through and maintains momentum when the executive is out of office
- Leads or coordinates divisional special projects, cross-functional initiatives, and senior-level leader-specific projects
- Arranges on-site and off-site meetings, audio-visual equipment, and related resources
- Provides executive-level support to key officers as needed
- Collaborates with and trains divisional administrative staff on office procedures and protocols
- Develops and documents administrative processes and best practices
- Acts as a trusted advisor regarding scheduling, communications, and operations
- Supports the Lifetime Healthcare Companies’ mission and values, Corporate Code of Conduct, and Lifetime Way values
- Maintains member privacy in accordance with corporate privacy policies and procedures
- Maintains regular and reliable attendance
- Performs other functions as assigned by management
Requirements
What you’ll need- Five (5) years of progressive administrative or related experience
- HSD or GED required
- Bachelor's degree in a related field preferred
- Advanced proficiency in Microsoft Office and collaboration tools (Teams, SharePoint, AI Agents etc.)
- Intermediate organizational, planning, and critical thinking skills
- Advanced customer service, problem solving, time management and customer relations knowledge
- Advanced senior leader level communication and stakeholder management abilities
- Ability to handle highly confidential information and sensitive situations
- Leadership and mentoring capabilities
- In-depth knowledge of organizational structure, policies, and decision-making processes
- Intermediate knowledge of project management principles and process improvement
- Demonstrated ability to act on behalf of the Senior Leader within understood boundaries
- Advanced level attention to detail
- Ability to travel across the Health Plan service region for meetings and/or trainings as needed
- Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer
- Ability to hear, understand, and speak clearly while using a phone or video call, with or without a headset
Benefits
Comp & perks- Group health and/or dental insurance
- Retirement plan
- Wellness program
- Paid time away from work
- Paid holidays
- Potential remote work on a case-by-case basis
- Ability to work in a home office for business continuity