Medical Record Retrieval Specialist

LTHC

. Retrieve medical records accurately and efficiently via remote EMR access, fax and/or onsite at provider/facility locations .

Posted 11/11/2026full-timeDewitt • New York • United StatesJunior💰 $21 - $33 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates proficiency in Electronic Medical Record systems and Microsoft Office applications, with a strong focus on accuracy and efficiency in medical record retrieval. Capable of managing workloads under pressure while maintaining confidentiality and adhering to corporate privacy policies.

Highest-signal resume keywords

Electronic Medical Record ExperienceMicrosoft Office ProficiencyMedical Record Retrieval ExperienceProject Completion SkillsOrganizational and Problem-Solving Ability

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Electronic Medical Record SystemsMicrosoft WordMicrosoft ExcelMicrosoft AccessMicrosoft PowerPointRisk Adjustment DocumentationData ReportingChart RetrievalProcess ImprovementQuality Assessment

Soft Skills

Time ManagementCommunication SkillsSelf-MotivationMulti-TaskingOrganizational Skills

Industry Keywords

Health Information ManagementConfidential Health InformationProductivity TargetsPrivacy PoliciesTraining and Development

About the role

Key responsibilities & impact

Retrieve medical records accurately and efficiently via remote EMR access, fax and/or onsite at provider/facility locations
Travel from home to provider offices or facilities to retrieve medical records, if required
Interact face-to-face with medical personnel during onsite provider office and facility visits
Communicate with medical personnel to schedule or confirm appointments
Complete daily, weekly and/or monthly productivity and progress reports
Meet or exceed productivity and accuracy targets established by management
Protect member privacy in accordance with corporate privacy policies and procedures
Perform other functions as assigned by management
Level II: Serve as liaison between the Plan, provider offices/hospitals, and vendors for prospective and retrospective chart retrieval
Level II: Request and retrieve medical records for plan review and Risk Adjustment Validation Audits (RADV)
Level II: Act as preceptor to new employees and resource to existing staff
Level II: Facilitate ongoing training
Level II: Develop and update desk-level procedures, policies, workflows, and documentation repositories
Level II: Collaborate with other operating teams
Level II: Lead work groups and manage project deliverables when assigned
Level II: Provide recommendations on process improvements, root-cause analysis, and barrier resolution
Level II: Handle additional over-read projects and/or higher work volume

Requirements

What you’ll need

One (1) year of work experience required
High School diploma or equivalent required
Strong proficiency in Microsoft Office applications: Word, Excel, Access, and PowerPoint
Successfully completes required training, testing and quality assessments
Electronic Medical Record/Electronic Health Record experience is required
Understanding of acceptable Risk Adjustable documentation
Recognizes and properly handles confidential health information
Ability to prioritize multiple high-priority tasks
Excellent time management skills; highly organized and self-motivated
Ability to multi-task, troubleshoot problems and work within time constraints independently
Level II: Two (2) years of medical record retrieval experience required
Level II: Advanced technical skills for use of MS Office (Excel, Word, Access, and PowerPoint)
Level II: Demonstrated ability to utilize a variety of electronic medical records systems
Level II: Ability to manage significant workload and work efficiently under pressure, meeting established deadlines with minimal supervision
Level II: High degree of accuracy, efficiency, and dependability
Level II: Ability to communicate clearly and effectively verbally and in writing
Level II: Demonstrated organizational and problem-solving ability
Level II: Demonstrated experience in project completion, educational program development and/or group presentation
Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer
Ability to travel across the Health Plan service region for meetings and/or trainings as needed
Ability to work in a home office for continuous periods of time for business continuity
Manual dexterity including fine finger motion required
Repetitive motion required

Benefits

Comp & perks

Group health and/or dental insurance
Retirement plan
Wellness program
Paid time away from work
Paid holidays
Potential remote work, decided case-by-case