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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in insurance policy compliance, risk assessment, and vendor management while maintaining strong organizational and communication skills. Proficient in managing loan pipelines and executing remediation activities to ensure compliance and protect lender interests.
Highest-signal resume keywords
Insurance Policy ComplianceCommercial Insurance KnowledgeMicrosoft Office ProficiencyOrganizational SkillsAnalytical Thinking
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance Compliance ReviewsRisk AssessmentLoan ServicingData ReviewDocumentation PreparationQuality ChecksVendor ManagementRemediation CoordinationAudit SupportInsurance Coverage Knowledge
Soft Skills
Attention to DetailEffective CommunicationProblem-SolvingTeam CollaborationAdaptability
Tools & Technologies
Servicing SystemsInsurance Tracking Platforms
Industry Keywords
Commercial InsuranceProperty InsuranceGeneral LiabilityAuto InsuranceFlood InsuranceWind/Named Storm InsuranceEarthquake InsuranceLoan Pipeline ManagementCompliance ReviewsContinuous Improvement
About the role
Key responsibilities & impact- Conduct insurance policy compliance reviews against servicing agreements and investor requirements
- Perform quality checks on vendor-completed compliance reviews
- Identify non-compliant insurance items and coordinate remediation with borrowers, insurance agents, and brokers
- Manage a loan pipeline to resolve non-compliant items before renewal deadlines
- Monitor workloads and communicate risks, delays, and high-priority issues to management
- Respond to internal and external inquiries, escalating issues as needed
- Draft waiver and exception requests for management review and approval
- Prepare documentation and data samples for internal and external audits
- Support team coverage and backup responsibilities
- Participate in team meetings, knowledge sharing, and process improvement initiatives
- Maintain accountability for performance, deadlines, and team deliverables
- Build relationships with internal stakeholders, external partners, and team members
- Execute lender placement and remediation activities to address coverage gaps and protect lender collateral interests
- Perform additional duties and special projects as assigned
Requirements
What you’ll need- Bachelor’s degree or equivalent work experience preferred
- 1–4 years of experience in commercial insurance, loan servicing, or a related field
- Knowledge of core insurance coverages, including Property, General Liability, Auto, Crime, Flood, Wind/Named Storm, and Earthquake
- Understanding of commercial insurance principles and ability to assess and mitigate risk
- Proficiency in Microsoft Office (Excel, Word, Outlook)
- Experience with servicing systems or insurance tracking platforms preferred
- Strong organizational skills and ability to prioritize and manage a high-volume workload under tight deadlines
- Demonstrated attention to detail and commitment to accuracy in data review and documentation
- Ability to work independently while contributing to a collaborative, team-oriented environment
- Effective written and verbal communication skills
- Strong analytical thinking, problem-solving, and critical reasoning capabilities
- Ability to handle confidential information with discretion
- Adaptability and resilience in a dynamic, fast-paced work environment
- Positive, solution-oriented mindset with a focus on continuous improvement
Benefits
Comp & perks- Cash bonuses
- Long term incentives
- Health insurance
- Accident and life insurance
- Retirement benefits
- Competitive vacation policy
- Floating personal holidays
- Extensive leave options
- Annual observed holidays
- Infertility coverage
- Adoption support
- Child and elder care
- Fully paid maternity leave
- Generous parental leave benefits
- Hybrid working model
- 3 day in-office minimum requirement