Lument

Insurance

• Provide outstanding service to internal and external clients
• Aid in the effective management of the complex insurance portfolio
• Serve as a subject matter expert on the insurance compliance review process and insurance market trends
• Provide management, leadership, and direction to insurance analysts
• Maintain a portfolio of loans
• Perform or oversee insurance compliance reviews for collateral in the servicing portfolio
• Review ACORD forms, insurance policies, third-party reports, annual premium documentation, and insurance waiver risk analyses
• Utilize the Servicing System and other software applications to facilitate insurance reviews and document annual compliance review status
• Maintain knowledge of lender insurance requirements, including Freddie Mac, Fannie Mae, FHA, and other assigned lenders
• Ensure insurance files include accurate loan requirements, third-party report confirmation, flood determination, and required confirmations
• Review borrower and insurance agent policy documentation for compliance with loan documents and lender requirements
• Request additional information and corrective measures from internal and external parties
• Remediate non-compliant insurance through proactive communication with borrowers and insurance agents
• Respond to internal and external customer inquiries and coordinate notifications, escalations, and communications with management
• Monitor reports and deadlines and communicate portfolio status to the manager or team lead
• Assist junior team members with workflow and deadlines
• Train and develop junior team members
• Quality check work and provide feedback, communicating training gaps to team members and managers
• Compile data samples for department or lender audits
• Work professionally and harmoniously with team and coworkers
• Complete other projects and duties as assigned

Senior Insurance Associate