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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in insurance compliance review processes and management of complex insurance portfolios, while effectively leading and training team members. Proficient in maintaining lender insurance requirements and ensuring compliance with loan documentation.
Highest-signal resume keywords
Insurance Compliance ReviewCommercial Real Estate InsuranceMicrosoft Office ProficiencyTeam LeadershipClient Communication
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Insurance UnderwritingInsurance Claims ProcessingACORD Form ReviewLoan Portfolio ManagementInsurance Policy Analysis
Soft Skills
Organizational SkillsInterpersonal SkillsPresentation SkillsFlexibilityConfidentiality
Tools & Technologies
Servicing SystemSoftware Applications
Industry Keywords
Freddie MacFannie MaeFHAInsurance Market TrendsCommercial Insurance Compliance
About the role
Key responsibilities & impact- Provide outstanding service to internal and external clients
- Aid in the effective management of the complex insurance portfolio
- Serve as a subject matter expert on the insurance compliance review process and insurance market trends
- Provide management, leadership, and direction to insurance analysts
- Maintain a portfolio of loans
- Perform or oversee insurance compliance reviews for collateral in the servicing portfolio
- Review ACORD forms, insurance policies, third-party reports, annual premium documentation, and insurance waiver risk analyses
- Utilize the Servicing System and other software applications to facilitate insurance reviews and document annual compliance review status
- Maintain knowledge of lender insurance requirements, including Freddie Mac, Fannie Mae, FHA, and other assigned lenders
- Ensure insurance files include accurate loan requirements, third-party report confirmation, flood determination, and required confirmations
- Review borrower and insurance agent policy documentation for compliance with loan documents and lender requirements
- Request additional information and corrective measures from internal and external parties
- Remediate non-compliant insurance through proactive communication with borrowers and insurance agents
- Respond to internal and external customer inquiries and coordinate notifications, escalations, and communications with management
- Monitor reports and deadlines and communicate portfolio status to the manager or team lead
- Assist junior team members with workflow and deadlines
- Train and develop junior team members
- Quality check work and provide feedback, communicating training gaps to team members and managers
- Compile data samples for department or lender audits
- Work professionally and harmoniously with team and coworkers
- Complete other projects and duties as assigned
Requirements
What you’ll need- 3-5 years of experience in insurance selling, underwriting, claims, or CRE insurance
- 3-5 years of experience in commercial real estate mortgage industry or commercial insurance compliance processing
- Ability to educate others and translate insurance concepts into clear actionable information/instruction
- Proficiency in Microsoft Office and other relevant systems or software
- Excellent organizational, communication, presentation, and interpersonal skills
- Ability to plan, organize, and prioritize assignments and meet critical and established deadlines
- Ability to manage multiple assignments and transactions simultaneously
- Demonstrated ability to maintain confidentiality and use discretion
- Ability to learn quickly and work independently and as part of a high-performance team
- Flexibility and ability to work under pressure with tight deadlines and constant interruptions
- Ability to adjust priorities in a changing environment
- Bachelor's degree preferred but not required
- Ability to travel 10%
Benefits
Comp & perks- Cash bonuses
- Long term incentives
- Health insurance
- Accident and life insurance
- Retirement benefits
- Competitive vacation policy
- Floating personal holidays
- Extensive leave options
- Annual observed holidays
- Infertility coverage
- Adoption support
- Child and elder care
- Fully paid maternity leave
- Generous parental leave benefits
- Hybrid working model
- 3 day in-office minimum requirement
