Client Engagement Partner

Luminate Bank

. Deliver a high-quality, personalized customer experience through prompt responses, efficient issue resolution, and seamless in-branch and digital service .

Posted 9/17/2026contractRemote • Minnesota • United StatesJuniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in delivering high-quality customer service and managing banking transactions while ensuring compliance with regulatory requirements. Proficient in account management, problem resolution, and consultative selling to enhance customer relationships.

Highest-signal resume keywords

Customer Service ExperienceBanking TransactionsAccount ManagementConsultative SellingRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Banking TransactionsAccount MaintenanceConsumer Loan ProcessingCross-SellingMicrosoft Office Proficiency

Soft Skills

Attention to DetailVerbal CommunicationWritten CommunicationMulti-TaskingPrioritization

Tools & Technologies

Digital Banking Tools

Industry Keywords

Consumer AccountsBusiness AccountsFraud ResolutionOperational DisciplineCustomer Outreach

About the role

Key responsibilities & impact

Deliver a high-quality, personalized customer experience through prompt responses, efficient issue resolution, and seamless in-branch and digital service
Perform accurate banking transactions, including teller functions, while complying with bank policies and regulatory requirements
Open and service consumer and business accounts
Manage account maintenance requests, problem resolution, and fraud-related inquiries
Engage customers in needs-based conversations and recommend appropriate products and services
Support relationship deepening through consultative cross-selling
Provide information about bank products, services, and digital banking tools
Maintain organization and operational discipline for daily branch activities
Collaborate with team members to ensure consistent service delivery
Assist with branch initiatives, customer outreach, and community involvement
Process and close consumer loan requests, including installment loans and home equity lines of credit

Requirements

What you’ll need

One year of customer service, providing a high-quality experience
Proficient with Microsoft Office programs, or ability to learn them quickly
Strong attention to detail
Excellent verbal and written communication skills
Ability to multi-task and prioritize items based on customer needs
High school degree or equivalent

Benefits

Comp & perks

Competitive compensation reliant on ability and experience
Excellent benefits package including health, dental & vision
Life and AD&D Insurance
Additional voluntary benefit possibilities
401K with robust company match
Flexible PTO program
Opportunity to work for the Midwest’s fastest growing lender