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Product Owner
Luminor Group. Define interim-state offboarding processes for legal entity and private individual customers and shape the target-state process .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in defining and executing offboarding processes while ensuring compliance with regulatory and risk requirements. Strong stakeholder management and analytical skills are essential for translating business needs into actionable deliverables.
Highest-signal resume keywords
Product Owner ExperienceStakeholder Management SkillsAnalytical MindsetCollaboration SkillsKYC/KYB Experience
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Offboarding Process DefinitionBusiness Requirements TranslationProcess HarmonizationData-Driven Decision MakingExecution Management
Soft Skills
Proactive ApproachConflict Resolution SkillsInfluencing SkillsTeam Leadership
Industry Keywords
BankingCustomer Lifecycle ManagementRegulatory ComplianceRisk ManagementLithuania Migration Activities
About the role
Key responsibilities & impact- Define interim-state offboarding processes for legal entity and private individual customers and shape the target-state process
- Own the offboarding roadmap, backlog, and business requirements
- Translate business needs into priorities and actionable deliverables
- Coordinate stakeholders across Business, Operations, Compliance, Legal, Risk, and Technology
- Drive process harmonization across the Baltic markets and support Lithuania migration activities
- Ensure regulatory, risk, and customer experience requirements are reflected in offboarding solutions
- Lead the transition from manual processes toward efficient and automated offboarding capabilities
- Monitor delivery, manage dependencies and obstacles, and ensure business readiness
- Build alignment among stakeholders while balancing business, regulatory, operational, and delivery considerations
- Contribute to Luminor’s risk and compliance culture
- Substitute team members when needed and perform other tasks assigned by the direct and/or functional manager
Requirements
What you’ll need- Experience as a Product Owner, Business Analyst, Process Owner, or in a similar role
- Strong stakeholder management skills and confidence working across different functions
- Analytical and data-driven mindset with the ability to make timely decisions
- Proactive, hands-on approach and willingness to take ownership
- Strong collaboration and conflict-resolution skills, with the ability to influence and build alignment
- Experience in banking, customer lifecycle management, KYC/KYB, servicing, or related areas is an advantage
- Ability to translate business needs into clear requirements and drive them through to execution
- Fluent English required in spoken and written communication
Benefits
Comp & perks- Opportunity to make a bank-wide impact across customer segments and Baltic markets
- Opportunity to build something new and shape the target state
- Broad cross-organizational exposure across Business, Operations, Compliance, Legal, Risk, and Technology
- Opportunity to drive harmonized and automated solutions
- Development of experience in end-to-end process ownership, cross-functional leadership, and Pan-Baltic change