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Regional General Manager, Market Performance
Luna Physical Therapy. Own regional P&L, including revenue growth, contribution margin, and cost management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in healthcare operations with a focus on P&L ownership, revenue growth, and operational excellence. Proven ability to develop and execute market strategies while fostering collaboration and driving performance through data-driven decision-making.
Highest-signal resume keywords
P&L OwnershipHealthcare Operations LeadershipFinancial AcumenMatrixed Environment ExperienceData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue GrowthBudget DevelopmentMarket Strategy ExecutionPerformance Data AnalysisTherapist AcquisitionCost ManagementKPI DevelopmentOperational RigorMarket Expansion IdentificationUnit Economics Improvement
Soft Skills
Collaborative LeadershipInfluence Without AuthorityOwner MentalityLow-Ego LeadershipComfort with Ambiguity
Certifications & Qualifications
Bachelor's Degree
Industry Keywords
Healthcare OperationsIn-Home Rehab ServicesOutpatient Rehab ServicesHealth System PartnershipsEnterprise Accounts
About the role
Key responsibilities & impact- Own regional P&L, including revenue growth, contribution margin, and cost management
- Develop regional forecasts, budgets, and operating plans aligned to company targets
- Improve unit economics, utilization, and market density
- Balance growth, margin, quality, and experience through disciplined tradeoffs
- Serve as the accountable owner for regional performance across therapist acquisition, enablement, physician success, and partner account management
- Lead through influence in a matrixed environment and align functional partners to regional priorities
- Translate national initiatives into region-specific execution plans with clear KPIs
- Ensure sufficient therapist supply and set regional hiring targets and market-level sourcing strategies
- Improve therapist engagement, retention, productivity, quality, sustainability, and experience
- Drive regional growth through physician relationships and partner execution
- Grow referral volume and retention, improve partner satisfaction and outcomes, and identify account expansion opportunities
- Serve as senior escalation point for regional partner issues
- Develop and execute market strategies based on local dynamics, demand patterns, and performance data
- Identify market expansion, optimization, and investment opportunities
- Represent the region to executive leadership by surfacing insights, risks, and opportunities
- Establish weekly, monthly, and quarterly business reviews
- Use data to diagnose performance gaps and drive corrective action
- Align functional partners around a shared regional scorecard
- Model company leadership principles and culture
- Influence and develop regional leaders and foster ownership, transparency, and continuous improvement
Requirements
What you’ll need- 10+ years of progressive leadership experience in healthcare operations, providing multi-site in-home or outpatient rehab services
- Located within Western US (WA, OR, NV, CA)
- Prior P&L ownership with accountability for growth and profitability
- Preferred PT or OT background related to the above areas
- Bachelor's degree or equivalent
- Experience leading in a matrixed or shared services model
- Strong financial and analytical acumen
- Proven ability to influence without direct authority
- Owner mentality with strong business judgment
- Comfortable navigating ambiguity and driving clarity
- Collaborative, low-ego leadership style
- Data-driven, decisive, and execution-oriented
- Ability to balance strategic thinking with operational rigor
- Familiarity with health system partnerships or enterprise accounts in local markets
Benefits
Comp & perks- Unlimited paid time off
- Paid holidays
- Medical coverage
- Dental coverage
- Vision coverage
- Company-paid life insurance
- Voluntary short-term disability
- 401(k) with company match
- Dependent care FSA
- 20% nondiscretionary bonus