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Regional General Manager, Market Performance
Luna Physical Therapy. Own full Central US regional P&L, including revenue growth, contribution margin, and cost management .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates extensive leadership in healthcare operations with a focus on P&L management, strategic growth, and operational excellence. Proven ability to influence stakeholders and drive results through data-driven decision-making and collaborative partnerships.
Highest-signal resume keywords
P&L OwnershipHealthcare Operations LeadershipFinancial AcumenMatrixed Environment ExperienceData-Driven Decision Making
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Revenue Growth ManagementBudget DevelopmentMarket Strategy ExecutionPerformance Data AnalysisTherapist Acquisition Strategies
Soft Skills
Collaborative LeadershipInfluence Without AuthorityOwner MentalityComfort with AmbiguityContinuous Improvement Mindset
Certifications & Qualifications
Bachelor's Degree or Equivalent
Industry Keywords
Healthcare OperationsIn-Home Rehab ServicesOutpatient Rehab ServicesHealth System PartnershipsMarket Expansion
About the role
Key responsibilities & impact- Own full Central US regional P&L, including revenue growth, contribution margin, and cost management
- Develop regional forecasts, budgets, and operating plans aligned to company targets
- Improve unit economics, utilization, and market density
- Balance growth, margin, quality, and experience through disciplined tradeoffs
- Serve as the single point of accountability for therapist acquisition, enablement, physician success, and partner success/account management outcomes
- Lead through influence in a matrixed environment and align functional partners to regional priorities
- Translate national initiatives into region-specific execution plans with clear KPIs
- Ensure sufficient therapist supply to meet regional demand and set hiring targets and sourcing strategies
- Improve therapist engagement, retention, productivity, and quality
- Drive regional growth through physician relationships and partner execution
- Grow referral volume and retention, improve partner satisfaction and outcomes, and identify expansion opportunities within existing accounts
- Serve as the senior escalation point for regional partner issues
- Develop and execute regional market strategies informed by local dynamics, demand patterns, and performance data
- Identify opportunities for market expansion, optimization, or investment
- Act as the regional voice to executive leadership, surfacing insights, risks, and opportunities
- Establish and lead weekly, monthly, and quarterly business reviews
- Use data to diagnose performance gaps and drive corrective action
- Align functional partners around a shared regional scorecard
- Model company leadership principles and culture within the region
- Influence and develop leaders operating within the region, including those with dotted-line reporting relationships
- Foster a culture of ownership, transparency, and continuous improvement
Requirements
What you’ll need- 10+ years of progressive leadership experience in healthcare operations, providing multi-site in-home or outpatient rehab services
- Located within the Central US territory: TX, OK, UT, AZ, IL, CO, MN, IA, WI, MO, IN, OH, MI, TN
- Prior P&L ownership with accountability for growth and profitability
- Bachelor's degree or equivalent
- Experience leading in a matrixed or shared services model
- Strong financial and analytical acumen
- Proven ability to influence without direct authority
- Owner mentality with strong business judgment
- Comfortable navigating ambiguity and driving clarity
- Collaborative, low-ego leadership style that delivers results through partnership
- Data-driven, decisive, and execution-oriented
- Ability to balance strategic thinking with operational rigor
- Familiarity with health system partnerships or enterprise accounts in local markets
- Physical ability to sit, stand, and walk for extended periods and occasionally lift/carry equipment up to 30 lbs.
Benefits
Comp & perks- 20% nondiscretionary bonus
- Unlimited paid time off
- Paid holidays
- Medical coverage
- Dental coverage
- Vision coverage
- Company-paid life insurance
- Voluntary short-term disability
- 401(k) with company match
- Dependent care FSA