Therapist Enrollment Associate – Physical Therapy

Luna Physical Therapy

. Review therapist enrollment information and supporting documentation for completeness, accuracy, and compliance with payer requirements.

Posted 9/15/2026full-timeRemote • Alabama • United StatesJuniorMid-Level💰 $18 - $21 per hourWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates strong organizational skills and meticulous attention to detail in managing therapist enrollment processes, ensuring compliance with payer requirements and maintaining data integrity. Proficient in communication and collaboration across teams to enhance the therapist activation experience.

Highest-signal resume keywords

Healthcare AdministrationCredentialingEnrollment ManagementData IntegrityProblem-Solving

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Enrollment ApplicationsData ValidationNPI Information ManagementOperational SupportDocumentation Management

Soft Skills

Organizational SkillsAttention to DetailWritten CommunicationVerbal CommunicationProblem-Solving

Tools & Technologies

Internal DatabasesSpreadsheetsDigital Management Systems

Industry Keywords

Payer RequirementsTherapist EnrollmentOperational ExcellenceCross-Functional CollaborationTimeliness Expectations

About the role

Key responsibilities & impact

Review therapist enrollment information and supporting documentation for completeness, accuracy, and compliance with payer requirements.
Prepare, submit, and track standard enrollment applications, rosters, demographic updates, re-credentialing, and termination requests within established timelines.
Validate provider and practice data, including NPI information, practice locations, tax details, and state licensure.
Manage assigned enrollment files from submission through approval, conducting routine follow-ups with external insurance carriers.
Identify and resolve standard enrollment barriers, escalating nonstandard or high-risk issues to Enrollment leadership.
Enter, update, and maintain therapist, payer, clinic, and effective-date data in internal systems and databases.
Maintain complete documentation of submissions, payer correspondence, status changes, and outstanding requirements.
Communicate clearly and professionally with therapists, payers, partners, and internal teams to support timely enrollment completion.
Collaborate cross-functionally with Credentialing, Onboarding, and Partner Success teams to deliver a seamless therapist activation experience.
Monitor operational metrics, meet productivity standards, and contribute to continuous workflow and documentation improvements.

Requirements

What you’ll need

Typically requires less than one year of related experience in healthcare administration, credentialing, enrollment, or operational support.
Strong organizational skills with meticulous attention to detail, accuracy, and data integrity.
Excellent written and verbal communication skills for clear interaction with therapists, payers, and internal stakeholders.
Ability to follow established procedures, prioritize tasks, and meet productivity and timeliness expectations.
Proven problem-solving capabilities with the ability to identify routine barriers and know when to escalate complex issues.
Comfortable working with internal databases, spreadsheets, and digital management systems.
Ability to thrive in a fast-paced, remote team environment while maintaining accountability and operational excellence.

Benefits

Comp & perks

Opportunity to grow with a start-up that is revolutionizing the delivery of physical therapy
Supportive leadership with lots of opportunity for those who wish to grow alongside Luna
Full-time remote position
Paid Time Off with holiday pay
401(k)
Medical, dental & vision on the first of the month following start date
Company-paid life insurance, and much more!