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Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in technical pre-sales and solutions engineering, with a strong focus on Microsoft Teams, Microsoft 365, and Azure Platform integrations. Proficient in developing AI tools and delivering impactful presentations to diverse audiences.
Highest-signal resume keywords
Technical Pre-Sales ExperienceMicrosoft 365 ProficiencyAzure Platform IntegrationOutstanding Communication SkillsAI Tools Development
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Technical Documentation WritingCustom Demo DevelopmentIntegration DevelopmentAI Scenario ConfigurationAnalytical Skills
Soft Skills
Presentation SkillsTraining and SupportCollaboration with Sales Team
Tools & Technologies
Power PlatformMicrosoft TeamsGitPostmanVisual Studio Code
Certifications & Qualifications
Microsoft Certifications Level 200 or Higher
Industry Keywords
Contact CenterCCaaSTeams-Native TelephonyFinanceInsurancePublic SectorManufacturing
Tech Stack
Tools & technologiesAzureITSM
About the role
Key responsibilities & impact- Work closely with the sales team and partners to provide technical guidance to new and existing customers
- Discover, build, configure and maintain custom demo showcases of Luware Nimbus
- Develop integrations with Power Platform, Microsoft 365, Azure AI Foundry and third-party CRM, ITSM and CTI tools
- Configure AI scenarios with Nimbus Virtual Users
- Package showcases as reusable solutions
- Write technical sections of RFPs and technical documentation
- Train and support partners in the market
- Build AI tools to improve team efficiency
- Attend trade shows and events with Sales
- Run customer POCs and guide customers in designing and validating technical concepts
Requirements
What you’ll need- Degree in Computer Science, Engineering or a related field
- 3–5 years experience as Technical Pre Sales, Solutions Engineer, Test Engineer or Engineer in technology and IT services
- Solid hands-on experience with Microsoft Teams and Microsoft 365, Azure Platform and the Power Platform (Power Automate, PowerBI and PowerApps)
- Experience with Git, Postman and Visual Studio Code
- Outstanding communication and presentation skills in English and German (native level) are essential
- French is a huge plus
- Italian or Spanish is nice to have
- Strong presentation and demo skills, including in front of large groups
- Strong analytical skills to assess, test and design customer scenarios
- Microsoft certifications at level 200 or higher are a plus
- Experience with contact center, CCaaS or Teams-native telephony is a plus
- Experience in Finance, Insurance, Public Sector or Manufacturing is a plus
- Experience working with partners or a partner channel is a plus
- Hands-on experience with AI tools such as Copilot or Claude is a plus
Benefits
Comp & perks- A fast-paced, international, and collaborative work environment
- A challenging and diverse role with high autonomy
- A motivating and supportive team culture where your ideas matter
- Excellent opportunities for personal and professional growth
- Regular team events
- The chance to work from another Luware office for up to a month through the exchange program
- Hybrid working arrangements