Luware

Customer Success Manager

• Build and maintain relationships with Enterprise customers
• Provide training, support, and guidance on Luware products and services
• Ensure customers use the product successfully from the start and go live quickly
• Identify and address potential issues
• Upsell and cross-sell products and services
• Generate referrals
• Own customers throughout the renewal process and keep churn low
• Stay up-to-date on industry trends, best practices, and Nimbus features
• Participate in product development and roadmap discussions
• Work with other departments to meet customer needs
• Act as the single point of contact for customer questions toward Luware
• Serve as Escalation Manager and ensure swift resolution of customer issues

Explore Customer Success Manager at Luware. Review requirements and application details.

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Customer Success Manager