Office Coordinator

Lynn Community Health Center

. Support routine daily activities and functions of the School Based Health Center .

Posted 10/3/2026full-timeLynn • Massachusetts • United StatesMid-LevelSenior💰 $17 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational skills and the ability to manage patient flow and records in a School Based Health Center environment. Proficient in coordinating medical and behavioral health care for students while maintaining confidentiality and effective communication with diverse stakeholders.

Highest-signal resume keywords

Patient Registration ManagementBehavioral Health CoordinationMicrosoft Office ProficiencyThird-Party Billing KnowledgeLanguage Interpreter Certification

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical Records ManagementData EntryAppointment SchedulingConfidential Care ProcessingInsurance Coverage Updates

Soft Skills

Effective CommunicationOrganizational SkillsInterpersonal SkillsDetail-OrientedSelf-Motivated

Tools & Technologies

EPIC SystemMicrosoft WordMicrosoft OutlookMicrosoft ExcelMicrosoft PowerPoint

Certifications & Qualifications

Language Interpreter CertificationImmunizations Up to DateAnnual TB Testing

Industry Keywords

School Based Health CenterBehavioral HealthMental Health SettingPatient ConfidentialityAdolescent Health Care

About the role

Key responsibilities & impact

Support routine daily activities and functions of the School Based Health Center
Assist behavioral health clinicians and medical providers with coordinating students’ medical and mental health care
Schedule medical, behavioral health, and psychopharmacology appointments
Organize and maintain patient registration, parental consent, encounter, provider note, and other record-keeping systems
Update insurance coverage, demographic information, and patient records at each encounter
Complete behavioral health referrals and referral communications
Maintain and organize the flow of students in and out of the SBHC
Answer phones and support communication among the health center, school students, staff, nurses, parents, and SBHC personnel
Monitor and facilitate patient flow and maintain order and discipline
Order and stock office supplies
Report pertinent patient observations to providers and escalate urgent assessment needs
Follow up with students regarding missed appointments, lab tests, referrals, insurance information, reminders, and related needs
Perform word processing, data entry, and prepare DPH, LCHC, and SBHC reports
Interact with students to build confidence and trust in available services
Transport lab samples and interoffice/outside mail between SBHC and LCHC
Update and prepare SBHC forms and notices
Assist uninsured students with enrollment referrals
Provide interpreter services when certified and requested
Assist Office Coordinators at other sites and provide coverage as assigned, including remote coverage when necessary
Register patients using EPIC or another electronic system
Process confidential care applications according to LCHC policy
Attend required trainings and monthly meetings

Requirements

What you’ll need

History of satisfactory attendance and a positive work attitude
Experience with adolescents/children, particularly the age group of the individual school
Experience in a health care and/or mental health setting preferred
Familiarity with medical records and medical terminology preferred
Computer/typing skills
Experience with Microsoft Office applications including Word, Outlook, Excel, and PowerPoint
Knowledge of third-party billing and insurance reimbursement
Ability to work in a fast-paced, multitasking environment
Flexibility and effective communication with multiple disciplines, professionals, and students/parents
Excellent organizational and social skills
Ability to work independently, be self-motivated, detail-oriented, and assertive when necessary
Immunizations up to date and annual TB testing required
Acceptable CORI results under health center standards
Own transportation required for transporting lab specimens, vaccinations, mail, and/or supplies
Must maintain patient confidentiality
Must attend mandatory monthly training meetings
Language interpreter certification applies if serving as an interpreter

Benefits

Comp & perks

Hepatitis B vaccine and annual flu immunization strongly recommended, with necessary vaccines available at no charge at the health center
Relevant/required DPH and other trainings
Mandatory monthly training meetings