Office Coordinator

Lynn Community Health Center

. Support routine daily activities and functions of the School Based Health Center .

Posted 10/23/2026full-timeLynn • Massachusetts • United StatesMid-LevelSenior💰 $17 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while effectively coordinating medical and behavioral health services for students. Proficient in managing patient records and utilizing electronic systems like EPIC to ensure efficient operations within a School Based Health Center.

Highest-signal resume keywords

Experience In A Health Care SettingFamiliarity With Medical RecordsEPIC Electronic Patient RegistrationKnowledge Of Third-Party BillingEffective Communication Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical TerminologyPatient RegistrationData EntryReferral ManagementAppointment Scheduling

Soft Skills

Effective CommunicationOrganizational SkillsDetail-OrientedSelf-MotivatedFlexibility

Tools & Technologies

Microsoft OfficeEPICElectronic Health Records

Certifications & Qualifications

Immunizations Up To DateAnnual TB TestingCORI Clearance

Industry Keywords

School Based Health CenterBehavioral HealthPatient ConfidentialityInsurance ReimbursementAdolescent Health

About the role

Key responsibilities & impact

Support routine daily activities and functions of the School Based Health Center
Assist Behavioral Health clinicians and Medical Providers with coordinating students’ medical and mental health care
Schedule student appointments for medical, behavioral health, and psychopharmacology providers
Organize and maintain patient registration, parental consent, encounter, provider note, and other record-keeping systems
Identify and update insurance coverage, demographic information, and patient records at each visit
Complete medical and behavioral health referrals and referral communications
Maintain and organize student flow in and out of the SBHC
Answer phones and support communication among LCHC, Lynn Public School students, staff, nurses, parents, and SBHC staff
Monitor and facilitate patient flow for efficient medical and behavioral health services
Maintain order and discipline in the SBHC
Order and stock office supplies and assist with clinic supplies as requested
Report pertinent patient observations to appropriate providers and escalate urgent assessment needs
Assist with follow-up for missed appointments, repeat lab tests, referrals, insurance information, teacher notes, and appointment reminders
Prepare reports for DPH, LCHC, and SBHC
Perform word processing and data entry
Interact with students to build confidence and trust in SBHC and LCHC services
Transport lab samples and interoffice/outside mail between SBHC and LCHC
Update and prepare SBHC forms and notices
Assist uninsured students with referrals to enrollment coordinators or the school nurse
Provide interpreter services if certified by the Health Center
Assist or provide coverage for Office Coordinators at other SBHC sites, including remote coverage when assigned
Register patients using EPIC or another electronic system
Process address changes and demographic information before each encounter
Process confidential care applications according to LCHC policy
Attend required trainings and monthly training meetings

Requirements

What you’ll need

History of satisfactory attendance and a positive work attitude
Experience with adolescents/children, particularly the age group of the individual school
Experience in a health care and/or mental health setting preferred
Familiarity with medical records and medical terminology preferred
Computer and typing skills
Experience with Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint
Knowledge of third-party billing and insurance reimbursement
Ability to work in a fast-paced environment requiring frequent multitasking
Flexibility
Effective communication skills with multiple disciplines, professionals, and students/parents
Excellent organizational and social skills
Ability to work independently, be self-motivated, detail-oriented, and assertive when necessary
Immunizations up to date and annual TB testing required
Acceptable CORI results under health center standards
Own transportation required for transporting lab specimens, vaccinations, mail, and/or supplies
Ability to maintain patient confidentiality
EPIC or other electronic patient registration system experience/ability
Must attend mandatory monthly training meetings or meetings requested by the PASS Manager

Benefits

Comp & perks

Hepatitis B vaccine and annual flu immunization are strongly recommended, with necessary vaccines available at no charge at the health center
Relevant and required DPH and other trainings
Mandatory monthly training meetings