Office Coordinator

Lynn Community Health Center

. Support routine daily activities and functions of the School Based Health Center .

Posted 10/3/2026full-timeLynn • Massachusetts • United StatesMid-LevelSenior💰 $17 - $27 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong organizational and communication skills while effectively coordinating medical and behavioral health services for students. Proficient in managing patient records and utilizing electronic systems like EPIC to ensure efficient operations within the School Based Health Center.

Highest-signal resume keywords

Patient Registration ManagementMedical Records FamiliarityEPIC ExperienceEffective Communication SkillsThird-Party Billing Knowledge

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Medical TerminologyData EntryAppointment SchedulingReferral ProcessingPatient Flow Management

Soft Skills

Organizational SkillsInterpersonal SkillsDetail OrientedSelf-MotivatedFlexibility

Tools & Technologies

Microsoft OfficeEPICElectronic Patient Management Systems

Certifications & Qualifications

Immunizations Up To DateAnnual TB TestingCORI Clearance

Industry Keywords

School Based Health CenterBehavioral HealthHealth Care SettingMental HealthPatient Confidentiality

About the role

Key responsibilities & impact

Support routine daily activities and functions of the School Based Health Center
Coordinate students’ medical and mental health care with Behavioral Health clinicians and Medical Providers
Schedule student appointments for medical, behavioral health, and psychopharmacology providers
Organize and maintain patient registration, parental consent, encounter, provider-note, and other record-keeping systems
Update insurance coverage, demographic information, and patient records at each encounter
Complete medical and behavioral health referrals and referral communications
Maintain and organize student flow in and out of the SBHC
Answer phones and perform word processing and data entry
Assist with clinic services and communication among LCHC, Lynn Public Schools, students, staff, nurses, parents, and SBHC staff
Monitor and facilitate patient flow for efficient medical and behavioral health services
Maintain order and discipline in the SBHC
Order and stock office supplies
Report pertinent patient observations to providers and escalate urgent assessment needs
Assist providers with follow-up on missed appointments, lab tests, referrals, insurance information, teacher notes, and appointment reminders
Prepare reports and update SBHC forms and notices for DPH, LCHC, and SBHC
Interact with students to build confidence and trust in SBHC and LCHC services
Transport lab samples and interoffice/outside mail between SBHC and LCHC
Assist uninsured students with enrollment referrals
Provide interpreter services if certified by the Health Center
Cover other SBHC sites when assigned, including remote coverage and cross-training
Register patients using EPIC or another electronic system
Process confidential care applications according to LCHC policy
Attend required trainings and monthly meetings

Requirements

What you’ll need

History of satisfactory attendance and a positive work attitude
Experience with adolescents/children, particularly the age group of the individual school where working
Experience in a health care and/or mental health setting preferred
Familiarity with medical records and medical terminology preferred
Computer/typing skills
Experience with Microsoft Office applications, including Word, Outlook, Excel, and PowerPoint
Knowledge of third-party billing and insurance reimbursement
Ability to work in a fast-paced environment requiring frequent multitasking
Flexibility
Effective communication skills with multiple disciplines, professionals, and students/parents
Excellent organizational and social skills
Ability to work independently, be self-motivated, detail oriented, and assertive when necessary
Immunizations up to date and annual TB testing required
Acceptable CORI results under health center standards
Must have own transportation for transporting lab specimens, vaccinations, mail, and/or supplies between SBHC and LCHC
Ability to maintain patient confidentiality
EPIC or other electronic patient management system experience/ability
Ability to attend mandatory monthly training meetings

Benefits

Comp & perks

Hepatitis B vaccine and annual flu immunization are strongly recommended and available at no charge at the health center
All necessary vaccines are available at no charge at the health center
Relevant/required DPH and other trainings
Monthly mandatory training meetings
Cross-training and mentoring opportunities
10-month or 12-month work-year options