RN Case Manager

Lynn Community Health Center

. Connect with enrollees in person at primary care locations, homes, community-based settings, or care settings; use phone contact when needed .

Posted 10/3/2026full-timeLynn • Massachusetts • United StatesMid-LevelSenior💰 $38 - $51 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in conducting comprehensive assessments and creating care plans while effectively coordinating care among enrollees, families, and providers. Strong communication and relationship-building skills are essential for advocating for enrollees and improving health outcomes.

Highest-signal resume keywords

Bachelor's Degree In NursingCurrent Massachusetts Registered Nurse LicenseCertification In Case Management (CCM)Experience Working With Patients In Substance Use Treatment ProgramsKnowledge Of Community Resources For Substance Use Disorders

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Comprehensive AssessmentsCare Plan ImplementationClinical Quality ImprovementBehavioral Health CoordinationSelf-Management Support

Soft Skills

Exceptional Communication SkillsAbility To Positively Influence OthersStrong Work EthicProactivityTeamwork

Certifications & Qualifications

Registered Nurse LicenseCertification In Case Management (CCM)

Industry Keywords

Complex Care ManagementSubstance Use DisordersCommunity ResourcesFQHCCare Coordination

About the role

Key responsibilities & impact

Connect with enrollees in person at primary care locations, homes, community-based settings, or care settings; use phone contact when needed
Provide face-to-face interaction with enrollees and their care teams to improve care
Conduct comprehensive assessments of medical, behavioral, and social needs
Identify gaps in care and barriers to improved health, completing assessments within specific timeframes
Create and implement care plans with enrollees, providers, and the Complex Care Management team
Coordinate care as the contact point, advocate, and resource for enrollees, families, and providers
Build effective relationships through trust, respect, and communication
Assess enrollees’ understanding of clinical conditions and provide education and self-management support
Measure, improve, and maintain clinical, financial, and functional quality outcomes
Coordinate care with Behavioral Health Community Partners and LTSS
Refer enrollees to appropriate community resources

Requirements

What you’ll need

Bachelor’s Degree in Nursing
Current Massachusetts Registered Nurse license
Exceptional communication skills, both written and oral
Ability to positively influence others with respect and compassion
Strong work ethic built on a foundation of proactivity and teamwork
Ability to navigate ambiguity with the aid of structured problem-solving techniques
Committed to the practice of inquiry and listening
Preferred: Certification in Case Management (CCM) or a related specialty
Preferred: Experience working with patients in substance use treatment programs
Preferred: Knowledge of community resources and support services for individuals with substance use disorders
RN care managers must be prepared to work from a FQHC, home office, or within enrollees’ homes
Monday–Friday, 40 hours