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Manager, Payer Integration
Lyra Health. Manage team of Payer Integration Managers and get health plan integrations across the finish line with customers .
About the role
Key responsibilities & impact- Manage team of Payer Integration Managers and get health plan integrations across the finish line with customers
- Provide strategic support to the organization regarding payer initiatives
- Act as cross-functional subject-matter expert for the Health Plan Integration product, including training, problem solving, and product input
- Support HPI-related partnerships, business development, product design, and member/customer experience
- Participate in Sales conversations to support and qualify product implementation with customer health plans
- Provide consultation on payer integration and billing for future Lyra products and services
- Collaborate with Billing, Marketing, Product, Health Plan/Health system, Customer Support, and provider teams
- Assist the product team with HPI launch documentation and health plan/customer conversations
- Develop relationships with key health-plan stakeholders
- Solve complex setup challenges with different health plans
- Adapt to ambiguity, organizational changes, market conditions, and shifting priorities
Requirements
What you’ll need- 10+ years of work experience in a high-growth, fast paced environment
- College degree or years of applicable manager experience
- Experience in employer-sponsored health benefits space and preferably experience working with or for a health plan
- Passion for mental health and changing the healthcare landscape
- Excellent listening and communication skills - both oral and written with an emphasis on gaining trust and credibility, building relationship at all organizational levels both external and internally
- Ability to solve problems in a highly collaborative manager
- Strong project management skills and a demonstrated ability to build processes that can scale
- Experience working with customers, implementing digital products/services including coordination with health plans
- Passion for working in collaboration across internal teams, both leading and supporting multiple stakeholders
Benefits
Comp & perks- Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
- Lyra for Lyrians; coaching and therapy services
- Equity in the company through discretionary restricted stock units
- Competitive time off with pay policies including vacation, sick days, and company holidays
- Paid parental leave
- 401K with up to 3% matching
- Monthly tech allowance
- Well-being perks and activities
- Surprise swag
- Regular community celebration