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Neurodiversity Navigator
Lyra Health. Support clients by assessing their situations, identifying needs and potential risks, providing relevant psychoeducation, creating client-centered care plans, and connecting them with treatment, support options, and resources .
Core Competencies
Role fitCore Competencies
Use this summary to align your resume positioning with the role.
Demonstrates expertise in neurodiversity care navigation and client-centered care, effectively managing complex caseloads while providing psychoeducation and training to caregivers. Proficient in crisis management and collaboration with multidisciplinary teams to enhance client outcomes.
Highest-signal resume keywords
Board Certified Behavior Analyst (BCBA)Neurodiversity Care NavigationCase Management ExpertisePsychoeducational TrainingCrisis Management
ATS Keywords
Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills
Neuropsychological Testing AssessmentClient-Centered Care PlansEvidence-Based Coping SkillsCaregiver Strain MeasuresBehavioral Training
Soft Skills
CommunicationCollaborationProblem-SolvingAdaptability
Tools & Technologies
Lyra’s Matching SoftwareCare Portal/EHRFacility DatabasesHealth Plan Directories
Certifications & Qualifications
Board Certified Behavior Analyst (BCBA)Master’s Degree
Industry Keywords
NeurodiversityClinical ConsultationClient EngagementCrisis SupportPsychoeducation
About the role
Key responsibilities & impact- Support clients by assessing their situations, identifying needs and potential risks, providing relevant psychoeducation, creating client-centered care plans, and connecting them with treatment, support options, and resources
- Use an assessment rubric to determine whether neuropsychological testing is indicated and assess suitability for virtual or in-person testing
- Administer psychoeducational training to caregivers of children and teens with neurodiverse conditions
- Serve as a neurodiversity subject matter expert and advise cross-functional and clinical teams on best practices
- Contribute to strong provider partnerships
- Independently manage a complex caseload through collaborative case management
- Facilitate ongoing client engagement and support movement through levels of care using neuroaffirming strategies
- Manage client crises, conduct brief risk and needs assessments, and connect clients with treatment or crisis resources
- Respond to callers seeking crisis support with brief, evidence-based coping skills
- Communicate with clients and providers via email, phone, care portal/EHR, and videoconferencing
- Troubleshoot barriers to personalized, high-quality clinical care
- Use Lyra’s matching software, facility databases, health plan directories, and internet searches to identify and connect clients with evidence-based treatment options
- Administer and monitor caregiver strain and stress measures
- Present cases in multidisciplinary clinical consultation meetings
- Coordinate care with clients’ health plans, billing, clinical, and support teams
- Provide leadership feedback for program improvement, client experience, operational efficiency, and outcomes
Requirements
What you’ll need- Master’s degree
- Board Certified Behavior Analyst (BCBA) certification and/or independent licensure is required; supervised hours toward licensure are not provided
- Significant experience managing neurodiversity-related clinical situations, preferably including case management expertise
- Experience providing training and/or education on behavior and neurodiversity-related topics to caregivers and/or clients
- Deep understanding of the neurodiversity care navigation landscape at national, state, and regional levels for children and adults
- Comfort in environments with constantly evolving responsibilities
- Ability to connect individuals with client-centered care and provide short-term support via phone, videoconferencing, and email
- Bilingual Spanish-speaking candidates strongly preferred, but not required
- Pacific time zone availability preferred, but not required
- Must be a full-time resident of the United States
Benefits
Comp & perks- Comprehensive healthcare (medical, dental, vision, FSA/HSA, life and disability insurance)
- Coaching and therapy services for you and your dependents
- Flexible scheduling to set your own availability for full-time hours/week
- 4 weeks vacation, sick days, and company holidays
- Paid Parental Bonding Leave for birthing and non-birthing parents
- 401K with up to 3% matching
- Employee Well-Being Program, including fertility and family building, maternity program, employer discount marketplace, pet insurance, and financial planning tools
- Free live and recorded webinars with CE approval from APA, ASWB, and NBCC
- Malpractice liability insurance policy
- Licensure renewal reimbursement for up to 5 state licenses
- Opportunity for cross-licensure sponsorship and support, if eligible
- Caseload of motivated clients matched with your expertise
- New Chromebook
- Dedicated business support from Operations, HR, and IT professionals
- Monthly technology stipend
- Well-being perks, activities, surprise swag, and regular community celebrations