Senior Billing Operations Associate

Lyra Health

. Serve as a subject matter expert in claim denials, payment posting, and remittance reconciliation .

Posted 10/24/2026full-timeRemote • United StatesSenior💰 $68,000 - $103,500 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in healthcare billing processes, including claim denials, payment posting, and remittance reconciliation. Proficient in analyzing EOBs and ERAs, managing complex billing queues, and mentoring junior team members while adhering to compliance guidelines.

Highest-signal resume keywords

Claim Denials ManagementPayment PostingRemittance ReconciliationEOB and ERA AnalysisPayer Portal Navigation

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Claim Lifecycle UnderstandingData Entry AccuracyComplex Claim ResolutionPayment Discrepancy IdentificationBilling Software Proficiency

Soft Skills

Analytical Problem-SolvingOrganizational SkillsTime ManagementProfessional CommunicationMentoring

Tools & Technologies

Billing SoftwarePayer Portals

Industry Keywords

Healthcare BillingCompliance GuidelinesSOPsRemittance AdviceExplanation of Benefits

About the role

Key responsibilities & impact

Serve as a subject matter expert in claim denials, payment posting, and remittance reconciliation
Manage complex billing queues and optimize workflows
Analyze EOBs and RAs to identify denial and payment discrepancy root causes
Investigate, correct, and resubmit denied claims to payers
Post high-volume health-plan payments to patient accounts and reconcile them with bank deposits
Identify and resolve discrepancies between expected and actual payments
Follow up on denials and underpayments using payer portals, phone communication, and written correspondence
Prepare documentation for complex appeals
Maintain accurate billing-system records and audit readiness
Collaborate on queue management and resolve complex billing issues
Support and escalate issues for junior team members
Adhere to SOPs, compliance guidelines, and regulatory requirements
Recommend solutions and process improvements
Identify denial and payment-discrepancy trends
Mentor and support junior team members

Requirements

What you’ll need

A minimum of 5 years of progressively responsible experience in healthcare billing
Demonstrable expertise in independently managing complex claim denials, payment posting, and intricate remittance reconciliation
Subject matter expertise in reading and interpreting complex Explanation of Benefits (EOBs) and electronic remittance advice (ERAs)
Comprehensive understanding of the complete claim lifecycle, claim denials, resolution strategies, and payer-specific rules and regulations
Experience navigating complex payer portals and using billing software for claim research, high-volume payment posting, and follow-up
Exceptional data entry skills with verifiable accuracy in high-volume payment posting and complex claim updates
Strong attention to detail and highly developed analytical and problem-solving skills
Outstanding organizational and time management skills
Professional written and verbal communication skills
Understanding of and commitment to established procedures, guidelines, and regulatory requirements
Proactive, solution-oriented, and leadership-driven approach to resolving billing issues
Demonstrated experience mentoring and supporting junior team members

Benefits

Comp & perks

Comprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)
Lyra for Lyrians; coaching and therapy services
Equity in the company through discretionary restricted stock units
Competitive time off with pay policies including vacation, sick days, and company holidays
Paid parental leave
401K with up to 3% matching
Monthly tech allowance
Well-being perks and activities
Surprise swag
Regular community celebrations