Account Manager

Lyreco Group

. Increase sales and profitability within a defined territory of customers, including winning new customers .

Posted 9/15/2026full-timeTelford • United KingdomMid-LevelSenior💰 £26,228 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in telephone-based sales and account management, with a strong focus on customer relationship building and achieving sales targets. Proficient in delivering excellent customer service while effectively managing multiple accounts and resolving queries.

Highest-signal resume keywords

Telephone-Based Sales ExperienceAccount ManagementStrong Communication SkillsTarget-Driven MindsetOrganisational Skills

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Soft Skills

Relationship-BuildingProactive ApproachSelf-Motivated

Tools & Technologies

Microsoft Teams

Industry Keywords

SalesCustomer ServiceBusiness DevelopmentKPICustomer Retention

About the role

Key responsibilities & impact

Increase sales and profitability within a defined territory of customers, including winning new customers
Convert prospects into sales, contributing to business growth and customer retention
Build strong working relationships with Business Development Managers and Business Development Executives
Contact customers through proactive telephone calls, email and Microsoft Teams
Develop and grow customer accounts
Deliver excellent customer service while identifying opportunities to increase sales
Work towards individual sales targets and KPIs while contributing to team success
Take ownership of customer queries and work with internal departments to provide timely resolutions

Requirements

What you’ll need

Previous experience in telephone-based sales or account management
Strong communication and relationship-building skills
Target-driven mindset with ambition to exceed KPIs and maximise commission
Excellent organisational skills and ability to manage multiple customer accounts
Proactive and self-motivated approach

Benefits

Comp & perks

Monthly commission
31 days holiday, inclusive of bank holidays
Ability to work from home, 2 days from home after probation period
Pension & Life Assurance Scheme
Opportunity to participate in the Cycle to Work Scheme
Access to retail vouchers and eye care vouchers
2 fully paid community volunteering days each year
Grow Our Own Talent Programme – promoting internal career development
Referral Scheme
Long Service Awards
Opportunity for career break after 3 years of service
Sports & Social Club – access to discounted trips and excursions