Sales Engineer

M-Files

. Partner with Account Executives to run structured discovery, qualify opportunities and map customer pain points to measurable business outcomes.

Posted 10/17/2026full-timeRemote • United StatesMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in AI-powered solutions, integration with M-Files, and technical consulting within complex software sales cycles. Proficient in programming, automation, and compliance frameworks, with strong communication skills to engage both technical and non-technical stakeholders.

Highest-signal resume keywords

AI-Powered Solutions DesignM-Files API IntegrationTechnical Consulting ExperienceProgramming Knowledge in Python, JavaScript/TypeScript, C#Knowledge of Compliance Frameworks (ISO 27001, GDPR, SOC 2)

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

AI Feature CapabilitiesREST APIsSQLDocument ManagementWorkflow AutomationIntegration PatternsData PrivacyPrompt DesignMetric-Driven Performance TrackingIntelligent Document Processing

Soft Skills

Problem SolvingCustomer EngagementCommunication SkillsRelationship BuildingLifelong Learning

Tools & Technologies

M-FilesMicrosoft 365SalesforceSAPCloud Platforms (Azure, AWS)Low-Code ToolsIPaaSEvent-Driven IntegrationsWebhooksAutomation Platforms

Industry Keywords

Enterprise SaaSContent ServicesWorkflowAutomationLife SciencesManufacturingFinancial ServicesPublic Sector

Tech Stack

Tools & technologies

AWSAzureCloudERPJavaScriptOpen SourcePythonSQLTypeScript

About the role

Key responsibilities & impact

Partner with Account Executives to run structured discovery, qualify opportunities and map customer pain points to measurable business outcomes.
Script, configure and deliver value-driven demos tailored to the prospect's industry, data and processes.
Plan, run and close out proofs of concept (POCs) with clear success criteria, timelines and results.
Design and demonstrate AI-powered solutions on M-Files, including intelligent metadata and classification, AI assistants, document and data extraction, workflow automation and agent-driven processes.
Build integrations and extensions using M-Files APIs, connectors and low-code or scripted tooling, connecting M-Files to CRM, ERP and collaboration systems.
Advise customers on responsible AI adoption, including data quality, security, access control, governance and regulatory compliance.
Explain AI feature capabilities and limitations, fit solutions into customer architectures, and answer technical objections.
Document technical requirements, integration needs and proposed solution designs for Services and implementation teams.
Provide technical thought leadership through workshops, webinars, solution briefs and reusable demo assets.
Build trusted-advisor relationships with technical and business stakeholders.
Help advance deals, convert prospects and identify expansion and upsell opportunities.
Share customer insights, competitive intelligence and feature gaps with Product and Engineering to influence the roadmap.
Track and report pipeline influence, POC outcomes and demo effectiveness, using metrics to improve performance.

Requirements

What you’ll need

Bachelor's degree in Computer Science, MIS, Engineering or a related field preferred; equivalent hands-on experience is valued.
3+ years in a pre-sales, solution consulting or technical consulting role supporting complex software sales cycles, ideally enterprise SaaS, content services, workflow or automation.
Working programming knowledge: comfortable reading and writing code in languages such as Python, JavaScript/TypeScript or C#, and working with REST APIs, JSON, webhooks and SQL.
Practical understanding of modern AI: large language models, retrieval-augmented generation (RAG), prompt design, AI agents and tool use, and the Model Context Protocol (MCP) or similar integration standards, plus clear views on accuracy, hallucination risk, data privacy and AI governance.
Experience with automation and integration platforms and patterns (workflow engines, iPaaS or low-code tools, event-driven integrations).
Metric-driven: you set goals, track results such as POC win rate, demo-to-opportunity conversion and sales cycle impact, and adjust based on evidence.
A natural problem solver and lifelong learner who keeps up with the fast-moving AI landscape and likes to experiment with new tools.
A genuine enjoyment of talking with customers, asking good questions and solving their problems with M-Files products.
Excellent written and verbal communication, with the ability to turn complex technical concepts into clear, compelling messages for both technical and non-technical audiences.
Experience with document management, enterprise content management (ECM), metadata-driven or intelligent document processing solutions.
Familiarity with Microsoft 365, Teams, Salesforce, SAP or other systems M-Files commonly integrates with.
Knowledge of information security and compliance frameworks such as ISO 27001, GDPR and SOC 2, and of regulated industries like life sciences, manufacturing, financial services or the public sector.
Cloud and architecture knowledge (Azure, AWS, identity and access management, APIs).
Experience building AI-powered prototypes, agents or automations, or contributing to internal tools or open source projects.

Benefits

Comp & perks

10 paid holidays annually
Unlimited PTO
Matching 401K Plan (25% of employee's contribution up to the IRS max)
Health insurance (PPO and HDHP/HSA plans offered)
Dental insurance
Vision insurance
Life insurance (1x employee salary)
Short-term disability (employer paid)
Long-term disability (employer paid)
Flexible Spending Plan (medical and dependent)
As a remote enabled company our employees enjoy the flexibility to establish their own life/work balance