Services Sales Manager, EMEA

M-Files

. Scope, price and present implementation services, managed services and premium support as an integrated part of new customer deals and expansion opportunities .

Posted 11/3/2026full-timeRemote • United Kingdom, Germany, Finland, Sweden, NorwayMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in consultative, value-based selling of professional services and managed services within the SaaS and IT consulting sectors. Proven ability to scope, price, and deliver tailored service proposals that meet customer needs and drive revenue growth.

Highest-signal resume keywords

3+ Years Experience Selling Professional ServicesConsultative, Value-Based SellingScoping And Pricing Services DealsExperience With CRM Tools (Salesforce)Strong Communication And Negotiation Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Selling Professional ServicesImplementation ProjectsManaged ServicesScoping Services DealsPricing Services DealsCloud ImplementationsSaaS ImplementationsPipeline ManagementForecastingWriting Statements Of Work (SoWs)

Soft Skills

Proactive ApproachTeam-Player MindsetStrong Communication SkillsNegotiation SkillsPresentation Skills

Tools & Technologies

CRM ToolsSalesforce

Industry Keywords

SaaSEnterprise SoftwareIT ConsultingContent ManagementDocument ManagementWorkflow AutomationAI-Driven Information ManagementUpsellCross-SellCustomer Relationship Management

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Scope, price and present implementation services, managed services and premium support as an integrated part of new customer deals and expansion opportunities
Proactively identify new services opportunities within the existing customer base and work with Sales to close them
Partner with Direct Sales to understand customer needs and tailor service offerings
Work closely with the Services customer team to identify value-driven proposals
Ensure every service package is accurately scoped and priced for maximum customer value and optimal time-to-value
Build strong customer relationships that uncover additional service needs
Track and report on the services sales pipeline and outcomes
Stay up to date on M-Files’ evolving services portfolio and market trends in EMEA
Build a healthy services pipeline across the region within six months
Become a trusted partner to Sales and Services, with proposals that consistently win and deliver value within twelve months

Requirements

What you’ll need

3+ years of experience selling professional services, implementation projects or managed services in SaaS, enterprise software or IT consulting
A track record of meeting or exceeding targets, with examples you can share
Experience with consultative, value-based selling to business and IT decision-makers, including senior stakeholders
Skill in scoping and pricing services deals, including working from effort estimates, writing SoWs and protecting margin
Experience selling services into an existing customer base (upsell and cross-sell) alongside new-business deals
Solid understanding of cloud and SaaS implementations, integrations and the typical project lifecycle, and the ability to discuss solutions credibly with delivery and technical teams
Experience with CRM tools (such as Salesforce), pipeline management and forecasting
A proactive, self-driven approach: you are comfortable picking up the phone and reaching out to customers
A team-player mindset, with the ability to work closely with both Services and Sales
Strong communication, negotiation and presentation skills
Fluency in English
Background in content management, document management, workflow automation or AI-driven information management (nice to have)
Additional European languages, for example German or a Nordic language (nice to have)
Candidates must already reside in and have valid work authorization for the country in which they will be employed; relocation or visa sponsorship is not available

Benefits

Comp & perks

An international team of top performers
An inclusive and dynamic culture, both virtual and in person
The opportunity to contribute to our success and growth globally
Flexible work/life balance
A competitive compensation and benefits package