Bankruptcy Collections Specialist III

M&T Bank

. Manage complex accounts specializing in Foreclosure, Bankruptcy, REO/Property Preservation, Repossession, Remarketing, Legal Liaison or Post Charge Off Collections .

Posted 9/18/2026full-timeMillsboro • New York • United StatesJunior💰 $21 - $34 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in managing complex accounts related to Foreclosure, Bankruptcy, and Collections while ensuring compliance with operational risk controls. Proficient in negotiating repayment solutions and maintaining strong communication with borrowers and legal representatives.

Highest-signal resume keywords

Account ManagementCollections ExperienceSkip TracingCustomer ServiceRegulatory Compliance

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Foreclosure ManagementBankruptcy KnowledgeLoan Workout SolutionsAsset ValuationNegotiation Skills

Soft Skills

Detail OrientedStrong Verbal CommunicationStrong Written Communication

Tools & Technologies

Word Processing SoftwareSpreadsheet SoftwarePresentation Software

Industry Keywords

REO/Property PreservationRepossessionPost Charge Off CollectionsConsumer Credit CounselingM&T Bank Systems

About the role

Key responsibilities & impact

Manage complex accounts specializing in Foreclosure, Bankruptcy, REO/Property Preservation, Repossession, Remarketing, Legal Liaison or Post Charge Off Collections
Initiate contact with delinquent consumer borrowers and assess repayment prospects
Arrange repayment schedules and solutions including Loan Workout, Alternative Lending, Consumer Credit Counseling Services, Reages or Extensions
Contact customers’ attorneys and Bankruptcy trustees
Investigate and conduct skip tracing
Submit recommendations for account placement with third-party collection agencies, attorneys, brokers and property preservation firms
Contact borrowers across consumer, mortgage, deposit overdraft and business banking accounts
Contact business partners and vendors to ensure service levels meet agreements
Participate in loss prevention and protect M&T’s interests in loan collateral while containing costs
Review collateral condition, establish asset value, negotiate sales and conclude transactions with limited oversight
Monitor business and market trends
Adhere to compliance and operational risk controls and maintain internal control standards
Implement internal and external audit points and address applicable regulatory issues
Promote an environment supporting belonging and reflecting the M&T Bank brand
Complete other related duties as assigned
Work under general supervision with autonomy when performing skip-trace
Exercise authority to waive late fees within guidelines

Requirements

What you’ll need

A combined minimum of 3 years’ higher education and/or work experience, including a minimum of 1 year experience in customer service, customer-facing, collections, call center or sales
Experience with word processing, spreadsheet and presentation software
Detail oriented
Strong verbal and written communication skills
Knowledge of M&T Bank systems (preferred)