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M&T Bank

GCM Client Administrator IV

M&T Bank

. Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients .

Posted 10/14/2026full-timeRemote • Alabama • United StatesJuniorMid-Level💰 $62,200 - $103,600 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in Global Capital Markets trust administration, client relationship management, and compliance with regulatory standards. Proven ability to foster client relationships, manage complex transactions, and provide mentorship to team members.

Highest-signal resume keywords
Global Capital Markets AdministrationClient Relationship ManagementCCTS CertificationCustomer Service FocusAdvanced Analytical Ability

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Transaction ProcessingDocument CollectionCash Disbursement ManagementTrust Account AdministrationRisk ManagementRegulatory ComplianceFinancial Analysis
Soft Skills
Excellent Communication SkillsInterpersonal SkillsEmpathyTeam CollaborationProblem Solving
Tools & Technologies
Pertinent Software Applications
Certifications & Qualifications
CCTS Certification
Industry Keywords
High Net-Worth ClientsInstitutional ClientsCorporate TrustClient StrategiesInternal Control Standards

About the role

Key responsibilities & impact
  • Leads all aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients
  • Supports senior account relationship managers
  • Serves as administrator for large and/or highly complex clients
  • Serves as primary point of contact or relationship lead for clients and maintains daily client contact
  • Processes transactions, including collecting critical documents, cash disbursements, trades, account balances, new accounts, discretionary distributions, and trust terminations
  • Ensures proper administrative management for assigned accounts
  • Makes recommendations regarding design and administration of institutional and/or corporate trust accounts
  • Assists senior account representatives with revenue-generating activities, documents, and client meetings
  • Manages implementation of client strategies
  • Fosters client relationships, resolves problems, and responds to client requests
  • Manages internal and external service-partner relationships and resolves issues
  • Maintains industry knowledge and communicates it internally and externally
  • Applies corporate policies and procedures in complex situations
  • Maintains controls to minimize losses and adheres to risk and regulatory standards
  • Provides support, coaching, and mentoring to assigned associates
  • Identifies risk-related issues for escalation
  • Maintains internal control standards and addresses audit and regulatory issues
  • May mentor and guide less experienced personnel
  • Completes other related duties as assigned

Requirements

What you’ll need
  • Bachelor’s degree and a minimum of 2 years’ relevant work experience with direct client contact, OR in lieu of a degree, a combined minimum of 6 years’ higher education and/or work experience, including a minimum of 2 years’ relevant work experience with direct client contact
  • Strong focus on customer service and satisfaction
  • Excellent verbal and written communications skills
  • Degree focus on Finance, Business, Economics or Accounting
  • CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus
  • Strong skills in pertinent software applications, with ability to rapidly learn new applications
  • Experience working in a team environment
  • Strong interpersonal skills with ability to build significant level of trust with clients; empathy and a real interest in working with people
  • Self-confident
  • Proven ability to work well with highly capable and successful individuals
  • Advanced analytical ability
  • Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit and/or division
  • Experience contributing to positive working relationships and maintain integrity and professionalism