Global Capital Markets Client Administrator I – Loan Agency

M&T Bank

. Assist with limited aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients .

Posted 10/5/2026full-timeWilmington • United StatesMid-LevelSenior💰 $23 - $38 per hourWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates strong client relationship management and administrative skills, with a focus on customer service and compliance with regulatory standards. Proficient in processing transactions and maintaining internal controls while fostering teamwork and communication.

Highest-signal resume keywords

Client Relationship ManagementTransaction ProcessingCustomer Service FocusAnalytical AbilityInterpersonal Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Transaction ProcessingDocument CollectionAccount ManagementRisk ManagementRegulatory Compliance

Soft Skills

Verbal CommunicationWritten CommunicationTeam CollaborationProblem SolvingTrust Building

Tools & Technologies

Software Applications

Certifications & Qualifications

CCTS (Certified Corporate Trust Specialist)

Industry Keywords

Global Capital MarketsHigh Net-Worth ClientsEntity AdministrationCorporate PoliciesInternal Controls

About the role

Key responsibilities & impact

Assist with limited aspects of Global Capital Markets trust or entity administration and servicing of high net-worth private and institutional clients
Serve as administrator for medium to large and/or complex clients as applicable
Serve as point of contact for clients regarding routine daily administration
Maintain daily client contact to address inquiries and facilitate requests
Process transactions, including collecting critical documents, cash disbursements, trades, account balances, new accounts, discretionary distributions, and trust terminations
Ensure proper administrative management of assigned accounts under supervision
Support the Relationship Manager with oversight of client relationships and recommendations on routine internal business activities
Support revenue-generating activities by preparing recommendations and meeting documents
Manage daily implementation of client strategies
Foster client relationships, recommend services, resolve problems, and respond to requests
Manage internal and external service-partner relationships and resolve issues
Maintain applicable industry knowledge and remain current on industry news
Apply corporate policies and procedures
Maintain controls to minimize losses
Support team members
Adhere to risk and regulatory standards, policies, and controls; escalate risk issues
Promote belonging and reflect the M&T Bank brand
Maintain internal control standards and implement audit and regulatory findings
Complete other related duties as assigned

Requirements

What you’ll need

Combined minimum of 3 years higher education and/or work experience
Demonstrated focus on customer service and satisfaction
Demonstrated verbal and written communication skills
Bachelor’s degree focused on Finance, Business, Economics and Accounting (preferred)
Working towards CCTS (Certified Corporate Trust Specialist) certification if corporate trust focus (preferred)
Demonstrated skills in pertinent software applications, with ability to learn new applications
Experience working in a team environment
Demonstrated interpersonal skills with ability to build significant level of trust with clients
Self-confident
Proven ability to work well with highly capable and successful individuals
Demonstrated analytical ability
Demonstrated ability to develop strong working relationships with administrative support areas appropriate to the business unit
Ability to contribute to positive working relationships and maintain integrity and professionalism