M&A Digital Channel Business Analyst

M&T Bank

. Support digital product development and experience delivery for M&A deal administration capabilities and associated Institutional Services tools .

Posted 10/15/2026full-timeUnited StatesMid-LevelSenior💰 $78,700 - $131,100 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in digital product development and user experience delivery, with a strong focus on stakeholder collaboration, requirements documentation, and user acceptance testing. Proficient in business process modeling and risk management within M&A contexts.

Highest-signal resume keywords

Business Analyst ExperienceDigital Product DevelopmentUser Acceptance TestingBusiness Process ModelingAgile Methodology

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Requirements DocumentationUser Story DevelopmentFunctional Test Script DevelopmentSuccess Metrics DefinitionScreen Flow Documentation

Soft Skills

Analytical SkillsProblem-Solving SkillsAttention to DetailOrganizational DisciplineCommunication Skills

Tools & Technologies

LucidchartVisioJiraConfluence

Certifications & Qualifications

Business Analysis CertificationAgile Certification

Industry Keywords

M&ADigital ExperienceUser ExperienceRisk ManagementCompliance

About the role

Key responsibilities & impact

Support digital product development and experience delivery for M&A deal administration capabilities and associated Institutional Services tools
Elicit and document product requirements from stakeholders
Document business processes through interviews and observation
Document screen flows and user journeys
Review wireframes, prototypes, and proposed screen flows
Translate user experience feedback into updated requirements
Define and track success metrics for features and enhancements
Support User Acceptance Testing and facilitate issue triage
Document feature traceability from requirements through test scripts and delivered functionality
Collaborate with product, technology, operations, business, risk, and compliance stakeholders
Document user stories, acceptance criteria, and data/interface requirements
Develop functional test scripts
Advocate for end users and gather feedback to validate solutions
Identify risk, control, compliance, and operational considerations
Support delivery of solutions balancing client experience, business value, operational efficiency, and risk management

Requirements

What you’ll need

Combined minimum of 5 years' higher education and/or business, technology, or a related field experience
Business analyst experience supporting digital products, platforms, or technology-enabled business processes
Strong analytical and problem-solving skills
Strong written and verbal communication skills
Strong attention to detail and organizational discipline
Ability to work effectively in ambiguous, fast-paced, or evolving environments
Client-centric mindset, balancing user needs, business outcomes, operational efficiency, and control requirements
Bachelor’s degree or equivalent experience in business, technology, or a related field (preferred)
Experience supporting UI/UX discovery, screen flows, requirements, and delivery (preferred)
Experience with digital experience user measurement and metrics (preferred)
Experience with business process modeling tools such as Lucidchart or Visio (preferred)
Understanding of digital security and access management concepts, including login, authentication, identity verification, and account security controls (preferred)
Knowledge or experience specific to M&A (preferred)
Familiarity with Agile delivery and Jira or Confluence (preferred)
Certifications or coursework in business analysis, Agile, or similar (preferred)