Mortgage Operations Manager

M&T Bank

. Manage a Mortgage/Consumer Lending department and oversee supervisors and/or operations managers .

Posted 9/15/2026full-timeRemote • Alabama • United StatesMid-LevelSenior💰 $74,600 - $124,400 per yearWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in managing Mortgage and Consumer Lending operations, ensuring regulatory compliance, and driving operational efficiency. Capable of leading teams, implementing policy changes, and contributing to strategic planning while maintaining financial accountability.

Highest-signal resume keywords

Mortgage Lending ManagementOperational EfficiencyRegulatory ComplianceSupervisory ExperienceStrategic Planning

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Operational ExpertisePolicy ImplementationBudget ManagementPerformance AppraisalContingency Planning

Soft Skills

LeadershipCommunicationProblem ResolutionTraining and Development

Certifications & Qualifications

SAFE Act Registration

Industry Keywords

Consumer LendingDepartment ManagementFinancial AccountabilityStaffing ManagementProject Management

About the role

Key responsibilities & impact

Manage a Mortgage/Consumer Lending department and oversee supervisors and/or operations managers
Ensure operational efficiency and targeted results
Provide operational, technical, and functional expertise on work policies and procedures
Lead planning, problem resolution, analysis, and reporting for the assigned department
Plan and implement methods and procedures to improve daily operations
Implement department policy changes and create unit policies and procedures
Consult and communicate with operations staff
Contribute to strategic planning and short-term initiatives
Manage contingency planning and regulatory compliance
Lead multiple department- or division-level projects and represent the department on outside projects
Support the annual budget process and maintain financial accountability
Oversee staffing, performance appraisals, promotions, salary recommendations, and terminations
Oversee training and development of direct reports
Direct day-to-day and strategic department operations

Requirements

What you’ll need

Bachelor's Degree, or four to five years relevant experience in lieu of degree
Minimum four years operations experience
Minimum four years supervisory/management experience
SAFE Act registration required
Master's Degree preferred

Benefits

Comp & perks

🌐 Worldwide ❌ Jobs You've Hidden ⭐️ Saved Jobs ✅ Applied Jobs ✉️ Email Alerts 👤 Account M&T Bank Website LinkedIn All Job Openings 10,000+ employees Founded 1856 🛡️ Insurance 💼 Consulting 🏦 Banking Insurance
Consulting
Banking M&T Bank is a leading regional financial institution that provides a wide range of banking services to personal, business, and commercial clients. Known for its customer satisfaction in mobile banking, M&T Bank offers products and services such as checking accounts, credit cards, mortgages, personal loans, and insurance. Additionally, it provides financial planning through Wilmington Advisors @ M&T. The bank is committed to community engagement, supporting local businesses, multicultural banking, and volunteerism. With a focus on cybersecurity and digital banking solutions, M&T Bank serves its clientele through comprehensive online and mobile services. Mortgage Operations Manager 🔥 2 minutes ago 🏈 Alabama – Remote 💵 $74.6k - $124.4k / year ⏰ Full Time 🟡 Mid-level 🟠 Senior ⚙️ Operations 👻 Ghost score 0% Apply Now Customize resume + cover letter Report problem ☆ Save ☑️ Mark as applied ❌ Hide 📋 Description
Manage a Mortgage/Consumer Lending department and oversee supervisors and/or operations managers
Ensure operational efficiency and targeted results
Provide operational, technical, and functional expertise on work policies and procedures
Lead planning, problem resolution, analysis, and reporting for the assigned department
Plan and implement methods and procedures to improve daily operations
Implement department policy changes and create unit policies and procedures
Consult and communicate with operations staff
Contribute to strategic planning and short-term initiatives
Manage contingency planning and regulatory compliance
Lead multiple department- or division-level projects and represent the department on outside projects
Support the annual budget process and maintain financial accountability
Oversee staffing, performance appraisals, promotions, salary recommendations, and terminations
Oversee training and development of direct reports
Direct day-to-day and strategic department operations 🎯 Requirements
Bachelor's Degree, or four to five years relevant experience in lieu of degree
Minimum four years operations experience
Minimum four years supervisory/management experience
SAFE Act registration required
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