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M&T Bank

Senior Account Manager, Commercial Payments

M&T Bank

. Support the growth and retention of the Commercial Card portfolio .

Posted 10/15/2026full-timeRemote • Alabama • United StatesSenior💰 $89,600 - $149,300 per yearWebsite

Core Competencies

Role fit
Core Competencies

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Demonstrates expertise in Commercial Card portfolio management, client relationship building, and account optimization strategies. Proven ability to drive growth, retention, and compliance within the Commercial Payments sector.

Highest-signal resume keywords
Commercial Card Sales ExperienceAccount ManagementClient Relationship BuildingCompliance with Regulatory StandardsProactive Client Outreach

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills
Portfolio ManagementAccount ReviewsOptimization StrategiesReferral GenerationRisk Assessment
Soft Skills
Relationship BuildingMentoringCollaborationCommunication
Certifications & Qualifications
Bachelor’s Degree
Industry Keywords
Commercial PaymentsMerchant ServicesOperational Risk ControlsSupplier Enablement

About the role

Key responsibilities & impact
  • Support the growth and retention of the Commercial Card portfolio
  • Execute proactive client outreach based on portfolio segmentation, risk indicators, growth potential, attrition risk, and business needs
  • Conduct account reviews covering relationship health, utilization trends, spend activity, optimization opportunities, business growth potential, and attrition risk
  • Identify and coordinate action plans for retention concerns
  • Build relationships with key client contacts
  • Partner with Service, Relationship Management, Sales, and Product teams to resolve issues and protect client value
  • Identify opportunities to increase Commercial Card spend, utilization, and relationship value
  • Promote relevant Commercial Payments capabilities, products, and solutions
  • Support supplier enablement and supplier file acquisition efforts
  • Develop and maintain a pipeline of optimization opportunities
  • Generate qualified referrals to Commercial Card Sales, Treasury Management, Commercial Payments, and other bank partners
  • Track referral activity and pipeline progression
  • Collaborate on opportunity handoffs and client experiences
  • Provide training and mentoring to junior Account Managers
  • Promote an environment supporting belonging and reflecting the M&T Bank brand
  • Complete other related duties as assigned

Requirements

What you’ll need
  • Bachelor’s Degree and 5 years Commercial Card/Merchant (or related relevant product) sales experience, or in lieu of degree, a combined minimum of 9 years education and/or Commercial Card/Merchant (or related relevant product) sales experience
  • Previous account management experience preferred
  • Compliance with applicable compliance/operational risk controls and Company or regulatory standards and policies
  • Maintain M&T internal control standards, including timely implementation of internal and external audit points and applicable issues raised by external regulators