Market Research Associate, Dutch Speaking

M3 USA

. Execute recruitment tasks for projects in the Netherlands, Belgium, and other assigned markets .

Posted 9/15/2026full-timeRemote • United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates expertise in recruitment processes, including cold calling, scheduling interviews, and managing panel recruitment solutions while ensuring effective communication and relationship-building with diverse audiences. Proficient in troubleshooting and resolving inquiries, with a strong focus on data quality and compliance with company policies.

Highest-signal resume keywords

Fluency In Dutch And EnglishCold CallingPanel Recruitment SolutionsAnalytical SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

RecruitmentInterview SchedulingData Quality ProceduresVerification ProcessesLink TestingTroubleshootingInvestigative SkillsProbing QuestionsRespondent ManagementComplaint Resolution

Soft Skills

Effective CommunicationDetail-OrientedRelationship BuildingSupportive InteractionAnalytical Thinking

Tools & Technologies

Microsoft OfficeInternetSocial MediaEmail ToolsSupport Ticket Systems

Industry Keywords

Panel RecruitmentMarket ResearchRespondent IssuesProject ManagementData Quality

About the role

Key responsibilities & impact

Execute recruitment tasks for projects in the Netherlands, Belgium, and other assigned markets
Contact M3 Global Research panelists by phone and conduct cold calling to recruit respondents
Schedule interviews
Plan, organize, and implement panel recruitment solutions
Provide project updates on work completed, progress, results, and action plans
Escalate projects of concern to the senior manager when recruitment is off track
Achieve outsource targets for allocated markets
Meet monthly panel registration targets
Call new registrants to confirm and update email addresses
Reactivate user accounts
Provide telephone, email, and support-ticket assistance to M3 Global Research members
Investigate, troubleshoot, and resolve inquiries and complaints across multiple systems
Collaborate with Project Management to resolve project-specific respondent issues
Handle respondent inquiries according to company policy and resolution timelines
Build and maintain relationships with panel members
Report and resolve issues with internal and external systems and processes
Investigate fraudulent respondents according to M3 data quality procedures
Complete verification for newly registered members
Complete link testing for online market research projects and overlays for qualitative online screeners

Requirements

What you’ll need

Fluency in Dutch and English
Clear and effective verbal and written communication with diverse audiences
Proficient PC skills, including Microsoft Office tools, Internet, Social Media, e-mails, and tools required within assigned responsibilities
Detail-oriented with excellent analytical and investigative skills
Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported
CV must be submitted in English

Benefits

Comp & perks

Remote work opportunity
Shift rotation schedule
Supportive communication with panel members and respondents