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M3 USA

Market Research Associate, Dutch Speaking

M3 USA

. Execute recruitment tasks for projects in the Netherlands, Belgium, and other assigned markets .

Posted 9/15/2026full-timeRemote • United KingdomJuniorMid-LevelWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in recruitment processes, including cold calling, scheduling interviews, and managing panel recruitment solutions. Proficient in both Dutch and English, with strong analytical, communication, and problem-solving skills to support panel members and resolve inquiries effectively.

Highest-signal resume keywords
Fluency In Dutch And EnglishCold CallingPanel Recruitment SolutionsAnalytical SkillsMicrosoft Office Proficiency

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
RecruitmentInterview SchedulingPanel-Building InitiativesData Quality ProceduresVerification Processes
Soft Skills
Effective CommunicationDetail-OrientedInvestigative SkillsRelationship BuildingProblem Solving
Tools & Technologies
Microsoft OfficeEmailSocial MediaInternet Tools
Industry Keywords
Market ResearchRespondent ManagementProject ManagementOutsourcing TargetsFraud Investigation

About the role

Key responsibilities & impact
  • Execute recruitment tasks for projects in the Netherlands, Belgium, and other assigned markets
  • Contact M3 Global Research panelists by phone and conduct cold calling to recruit respondents
  • Schedule interviews
  • Plan, organize, and implement panel recruitment solutions
  • Maximize internal resources and reduce outsourcing costs
  • Provide project updates on work completed, progress, results, and action plans
  • Escalate projects at risk of falling behind schedule to the senior manager
  • Achieve outsourcing targets for allocated markets
  • Meet monthly registration targets for the Netherlands, Belgium, and other assigned markets
  • Call new registrants to confirm and update email addresses
  • Call users to reactivate accounts
  • Execute panel-building initiatives
  • Support M3 Global Research members by telephone, email, and support tickets
  • Investigate, troubleshoot, and resolve member inquiries and complaints across multiple systems
  • Work with Project Management to resolve project-specific respondent issues
  • Handle respondent inquiries according to company policy and resolution timelines
  • Build and maintain strong relationships with panel members
  • Report and resolve issues with internal and external systems and processes
  • Investigate fraudulent respondents and take action under M3 data quality procedures
  • Complete verification for newly registered members
  • Test links for online market research projects and qualitative online screeners

Requirements

What you’ll need
  • Fluency in Dutch and English
  • Clear and effective verbal and written communication with diverse audiences
  • Proficient PC skills, including Microsoft Office tools, Internet, social media, email, and tools required within assigned responsibilities
  • Detail-oriented with excellent analytical and investigative skills
  • Ability to ask probing questions, respond effectively and accurately, and ensure audiences feel supported
  • CV must be submitted in English

Benefits

Comp & perks
  • Remote work option
  • Shift rotation schedule
  • Monday–Friday working schedule