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M3 USA

Regional Director, Clinical Operations

M3 USA

. Lead, coach, and develop Site Directors and Site Managers .

Posted 10/30/2026full-timeRemote • California • United StatesLead💰 $130,000 - $160,000 per yearWebsite

Core Competencies

Role fit
Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in clinical research operations, team leadership, and financial management, with a strong focus on compliance with FDA regulations and ICH-GCP standards. Proven ability to enhance site performance through effective coaching, strategic planning, and data-driven decision-making.

Highest-signal resume keywords
Clinical Research Operations ManagementTeam Leadership and DevelopmentFDA Regulations and ICH-GCP KnowledgeFinancial Management and BudgetingData-Driven Decision Making

ATS Keywords

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Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills
Clinical ResearchSite Operations ManagementPerformance Metrics MonitoringBudgeting and ForecastingProtocol ComplianceRisk IdentificationEnrollment Strategy DevelopmentAudit ReadinessInvestigational Product HandlingPeople Management
Soft Skills
Strong CommunicationRelationship BuildingCoaching and MentoringProblem SolvingCollaboration
Industry Keywords
Clinical TrialsTherapeutic AreasMulti-Site NetworksSite Management OrganizationsClinical AffairsPatient CarePhysician CollaborationSafety ReportingOperational ReportsPerformance Reviews

About the role

Key responsibilities & impact
  • Lead, coach, and develop Site Directors and Site Managers
  • Set clear goals, KPIs, and expectations
  • Step in as Interim Site Director, or arrange coverage, when a site is in transition
  • Monitor site operations and performance metrics to improve efficiency, quality, enrollment, and protocol compliance
  • Roll out network-wide processes, systems, and SOPs consistently across sites
  • Partner with site leadership on budgeting, forecasting, FTE planning, and margin management
  • Review financial and operational reports to identify risks and trends
  • Work with Marketing and Participant Recruitment to strengthen enrollment strategy and forecasting
  • Support Business Development with feasibility input and site capability assessments
  • Work with Quality, Regulatory, and Clinical Affairs on audit readiness and PI oversight
  • Build relationships with principal investigators and serve as the regional escalation point for investigator and sponsor concerns
  • Support hiring, onboarding, and staffing decisions for site-level teams
  • Lead mid-year and annual performance reviews for direct reports

Requirements

What you’ll need
  • Bachelor’s degree in science, nursing, or a related field (equivalent combination of education, experience, and training considered)
  • 7–10+ years of progressively responsible experience in clinical research or related operations
  • Prior experience managing teams or site operations
  • 5+ years of people management preferred
  • Clinical experience across two or more therapeutic areas
  • Experience with multi-site networks, SMOs, TMOs, or hospital-owned physician networks preferred
  • Strong knowledge of FDA regulations, ICH-GCP, safety reporting, and investigational product handling
  • Healthcare background in a line of business with direct patient care and physician collaboration
  • Comfortable making financially sound, defensible business decisions
  • Strong communication across sites, sponsors, CROs, and regulators
  • Data-driven, with a track record of developing and coaching talent

Benefits

Comp & perks
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee assistance program
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance
  • Remote work arrangement
  • Up to 50% travel opportunity