Sales Trainer – 12 Month Contract

Mable

. Design and develop training materials, modules, and curriculums for new hire training, ongoing skill development, and product/service updates .

Posted 11/4/2026full-timeSydney • AustraliaMid-LevelSeniorWebsite

Core Competencies

Role fit

Core Competencies

Use this summary to align your resume positioning with the role.

Demonstrates expertise in designing and developing training materials tailored for sales environments, utilizing instructional design principles and adult learning methodologies. Proficient in assessing training effectiveness through KPIs and providing coaching to enhance sales competencies.

Highest-signal resume keywords

Training DevelopmentSales MethodologiesInstructional DesignKPI MonitoringCoaching and Feedback

ATS Keywords

Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills

Training Materials DesignCurriculum DevelopmentSales CompetenciesTraining Effectiveness AssessmentPerformance Metrics Tracking

Soft Skills

Strong Communication SkillsInterpersonal SkillsOrganizational SkillsTime Management SkillsAdaptability

Tools & Technologies

Contact Centre TechnologiesCustomer Relationship Management (CRM) Systems

Industry Keywords

Sales EnvironmentAdult Learning MethodologiesTraining ProgramsKnowledge Base ArticlesTraining Impact

About the role

Key responsibilities & impact

Design and develop training materials, modules, and curriculums for new hire training, ongoing skill development, and product/service updates
Tailor training programs to a sales environment, incorporating sales methodologies and techniques that build sales competencies and drive results
Facilitate engaging and interactive training sessions for the Sales Team in person and virtually
Define and monitor KPIs related to training impact, including onboarding speed, sales performance, and adoption of tools or methodologies
Conduct regular assessments and evaluations to measure training effectiveness and identify areas for improvement
Provide one-on-one coaching and feedback to agents
Stay updated on company processes, services, policies, and procedures
Act as subject matter expert and key contributor for knowledge base articles, adapting them to business and operational needs
Identify opportunities to improve training programs, methodologies, and delivery techniques
Maintain records of training activities, attendance, and performance metrics
Generate reports tracking the progress and effectiveness of training initiatives

Requirements

What you’ll need

Proven experience in contact centre operations and training within a sales environment ideally
Strong communication and presentation skills, with the ability to effectively convey complex information to diverse audiences
Excellent interpersonal skills and the ability to build rapport and trust with trainees and colleagues
Proficiency in instructional design principles and adult learning methodologies
Knowledge of contact centre technologies and customer relationship management (CRM) systems
Detail-oriented with strong organisational and time management skills
Ability to adapt to a fast-paced environment and manage multiple priorities simultaneously

Benefits

Comp & perks

14 weeks of paid leave for primary carers and 6 weeks of paid leave for secondary carers plus superannuation
Hybrid workplace, balancing time in the office with remote work
One extra paid leave day per quarter (Flexi Leave Days)
Floating public holiday
Reward and Recognition program
Learning from industry experts and experienced leaders
On-the-job opportunities